- Monitor operation for air freight and sea freight - Prepare operational planning - Check and follow up shipments for customer approval - Check and follow up shipments with shipper, consignee, and carrier - Check and follow up with the trucking and customs clearance team - Key data into the company system and billing - Daily check documents and pending tasks to make sure everything goes smoothly - Daily report pending tasks and problems to Manager - Other tasks as per assigned

• Daily call follows up payment customer which due date • Daily check invoice list received from delivery team and follow up lack invoice from team delivery • Daily book filling invoice, Credit Memo, Credit noted, Receipt, Sale Order, Pro-forma Invoice • Daily file commercial invoices attached with invoices from warehouse system and group by customer name • Daily arrange invoice due term for collector to collect payment • Prepare authorized letter for collectors for some customer s which needed • Receive phone to support collector about payment problem (Issue the wrong name of cheque and other) • Received phone call to support customers and sales about problem invoice issuing • Send Receipt to customer which transfer by bank as E-mail when customer suggest • Make all invoice that already paid as a book in each month

• Prepare the Quotation, Expenses, BT, Sales closed, new connections, up/down grades, termination, vehicle booking & assignment, vehicle tracking system (GPS), BOM and other relate department’s documents; • Prepare request for payment for the customer’s commission, cash advance & cash payback. • Prepare overtime hour for drivers who are assigned to work on Public Holiday or weekend • Assist Sale Admin Team Leader & other department in dealing with the existing customers • Maintain all proper documents processed for the receipt of good and suppliers • Prepare daily and weekly sales report and sales pipeline to the sales admin team leader and management • Provide general administration support to Sale Admin Team Leader & CEO as required. • Do other tasks as required by Management and Team Leader

• Meet Sales target as assigned by the management • Maintain and build up relations with corporate customers • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe and report on competitor’s products and activities • Key in customer information and requirement in sales pipeline • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

• Daily update customer feedback into system • Key in information from Customers into system • Respond to customer properly once complain exist 1. Identity customer want and need 2. Daily and weekly report customer feedback to leader and manager 3. Follow up with dealer for checking the root cause of customer feedback/complain and pending issues. 4. Knowledge internet connection and other communication • Resolve technical issues for customers on phone • Connections for customer following to procedures • Perform professional communication with customer by phone and email • Provide 24/7 customer support and promptly respond to any customer • Other task assigned by management Shift Times: 5. From 01:00 to 09:00 6. From 09:00 to 09:00

• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor

- To assist in the implementation of the Asset Enhancement Initiatives, renovation works carried out by tenants and operational support for the promotional activities of the mall - To manage and execute the procurement of all maintenance contracts in the mall - To lead the technicians as well as the various vendors to maintain professional standards and achieve excellent results on day-to-day operations - To support the Operations Manager to ensure effective operation and maintenance of the mall - To coordinate operation programs and execute maintenance works to ensure the mall operates as a safe environment as well as performing at optimum level - To prepare annual budget, manage and administer contracts and supervise expense for the operational needs of the mall

• Control the correct delivering & receiving of goods and inform appropriate supervisor in case of discrepancies. • All kind of products (SKU) must be ready for retail and whole sales operation • Inform to concern persons to be strictly implementing of FIFO procedure, by following products code • Closely monitoring with SOH in order to have sufficiency stocks for replenishment of all particularly location. • Maintain all warehouses area are clean and well organised way. • Respect merchandising guidelines. • Control expiring date and ensure efficient stock rotation. • Ensure the understanding and adherence to standard policies • Assist in executing daily, weekly, and monthly physical inventories. • Make sure damaged and defective goods are processed in a timely, accurate manner. • Assist in protecting company assets through promoting awareness of loss prevention • Unloading, Offloading goods from truck-warehouse-truck. • Assure that all activities of warehousing and systems correct with the need of the company.

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

• Promoting and sale loan products • Collecting and investigate documents for loan assessment • Analyzing borrowers’ business plans and financial status • Making field visit, appraise collateral and writ loan analysis report • Monitoring and following up the whole loan process in order to ensure satisfactory of clients and prompt repayment • Building and maintaining good relationship with clients and authority officers • Maintaining the highest level of confidentiality with all information obtained • Ensuring policy and guideline compliance • Negotiating and decision making over setting conditions

- Be responsible for all recruitment process such as tracking workforce requisition, preparing job announcement, screening applicants, arranging interview, compiling interview summary records, conducting background checks, and preparing contracts and/or offer letters. - Conduct orientation program for new joiners by explaining human resources policies and regulation, working environment, internal practices, etc. - Keep track on payroll information by collecting and recording all relevant document such as new contract, probation review, promotion, overtime, allowance, and other adjustments. - Coordinate with insurance company/NSSF when there is occupational accident/illness under NSSF coverage. - Assist Manager to prepare related document such as work permit, staff movement declaration, staff delegate, etc., which is required by local authority or MLVT. - Coordinate with separated staff and related parties to clear all company’s belonging and survey their feedback by conducting exit interview. - Work closely with staff personnel to find out staffs’ problem and counseling as necessary to improve their employment relation. - Prepare regular reports such as recruitment status report, disciplinary action, and employee movement. - Ensure HR Database including job applicant, staff personnel data/file, and other document are properly recorded and arranged in separated folder and cabinet. - Assist to strengthen the company policy implementation such as joining investigation and take action against violated behavior. - Other duties as assigned by management.

• Manage branding of ANANA to its best value and high visibility • Manage product marketing to gain awareness and get the message across to external and internal clients • Identify market size, competitors, demands, segmentation and concise business positioning • Develop go-to the-market strategies to address new market as well as retaining existing market base. • Analyze and manage profitability by product • Develop products to targeted market • Perform other tasks assigned by the management

1. Monitoring and follow up all daily purchasing quantities and amounts. 2. Inspecting all cassava operation documents, purchasing invoices, payments, receipts, sales invoices, cassava stock adjustment and operation expenses. 3. Monitoring and follow up all daily sales quantities and amounts. 4. Check related party invoices in Sage Accpac 200. 5. Reconcile related party transactions with intercompany in the group. 6. Monitor and follow up balance with vendors and customers. 7. Well prepare accounting documents with records. 8. To monitor and controlling all purchase order requests to make sure they have been purchased on time need. 9. Checking all daily report from cassava accounting officers. 10. Preparing summary all daily report for managements. 11. Keep all cassava operation documents in safety place. 12. Other transactions assigned by managements.

• Meet Sales target as assigned by the management • Maintain and build up relations with enterprise customers • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe competitor’s products and activities • Key in customer information and requirement in sales pipeline • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

តួនាទី និងទំនួលខុសត្រូវ • បើកបរឡានប្រភេទអូតូនឹងលេខដៃ • បើកបរក្នុងរាជធានីភ្នំពេញ និងខេត្ត • គោរពច្បាប់ចរាចរណ៍ • ស្រលាញ់ផ្នែកបើកបរ • មានបទពិសោធន៍បើកបរ • អាជ្ញាប័ណ្ណបើកបរដែលមានសុពលភាពនិងជំនាញបើកបរល្អ • មានភាពស្មោះត្រង់និងតស៊ូនឹងការងារ។ • អាចសម្របខ្លួនតាមពេលវេលាដែលប្រធានផ្នែកបានដាក់អោយ។