- Review or join business requirement discussion for each product. - Analyze risk assessment process and evaluating product impact. - Analyze, estimate, prioritize, plan, and coordinate testing activities. - Define, implement and evaluate adequacy of quality assurance standard. - Create detailed, comprehensive and well-structured test plans and test cases - Review the implementation and efficiency of quality and inspection systems. - Prepare report to communicate outcomes of quality activities. - Troubleshoot system problem. - Provide support, including procedural documentation and relevant reports - Support the roll-out of new applications - Prioritize and manage many open cases at one time - Test and evaluate new technology - Any other tasks/projects assigned by Head of IT.

- Manage and Maintenance Server System such Active Domain Controller, DHCP Server, DNS Server and all servers - Manage and Maintenance Local Mail Server, manage mailbox, create email account for all staff, and protect any attack of mail system. - Securing Local File Share server, ensure the user get access to Share drive with limit of access permission, protect document share from unauthorized access and other virus attack following IT Policy and Procedure. - Make sure Data are scheduled backup regularly and effective restoration following IT Backup and Restore Policy. - Ensure the Backup Server Application is proper running and keep track the log of backup success/failed. - Maintains Antivirus Server and Client make sure license are deployed properly to all servers and computer client and virus definition are update to date. - Provide second level support to assist Helpdesk team for any critical issue. - Ensure disaster recovery policies are being meet. - Ensure that server best practices are being meet. - Track server activity, performance upgrades of software, maintaining computer hardware, addressing questions about technical problems, and improving efficiency by evaluating system and network functions. - Any other tasks/projects assigned by Head of IT.

* Support Engineer - On phone, on site and remote support to customer mainly related to internet service - Assist troubleshoot networks, internet connectivity in the customer site or the company - Provide recommendation and suggestion to customer - Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment - Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. - Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) - Keep track in ticket system - Maintain customer relationship * Solutions Support Engineer - Running network cable (UTP, coaxial, optical fiber….etc) - Troubleshooting network issues for customers - Install network equipment, security camera..etc - Configure network devices (routers, switch, WiFi access points…etc) - Setup/ configure security camera (CCTV, IP Camera, DVR, NVR) - Other tasks assigned by team leader or manager

• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess software issues and recommend solution and service pricing • Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside • Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues • Properly pack the repaired laptop/PC/hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report to Software Supervisor

- Build iOS platform - Ensure that platforms designed high performance, quality, and standard with good responsive - Review requirements, specifications and technical design documents to provide timely and meaningful feedback - Collaborate with team or designer to define UI/UX - Be responsible for maintaining and expending platform - Responsible for software updates, patches and bug fixes - Share knowledge to collogues with new technologies - Write a document when needed - Stay up to date with a new testing tool and test strategies

• Analyzing the code base and assessing risks from a security perspective • Writing clean, fast PHP to a high standard • Remediating security vulnerabilities in the code base and implementing best practices • Bringing security considerations and requirements to software implementation • Participating in regular security reviews for deployments and testing • Handling tasks and managing priorities on development project

•Working towards improving the application in order to enrich the experience of the user and create the WOW effect •Participating throughout the whole software development process where your inputs are the most valuable •Prototyping applications so that our clients can discover new functionalities •Working collaboratively with cross-functional team of developers and delivering on target •Understanding or experiencing working in an agile development lifecycle including developing, testing, deploying and monitoring

• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess software issues and recommend solution and service pricing • Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside • Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues • Properly pack the repaired laptop/PC/hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report to Software Supervisor

• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess software issues and recommend solution and service pricing • Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside • Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues • Properly pack the repaired laptop/PC/hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report to Software Supervisor

- Ability to do design and update website and strong in graphic design experience - Ability to do website development in Dynamic & Static with E-Commerce function - Daily update Facebook page activities to get more customer traffic - Developing and design websites, banners, poster brochures; leaflets; logos; business cards - Develop promotional material for web pages and social media. - Complete the company's internal Website design and other graphic design work

• Support related Dept. for system and customer issue • Support and consult customer for issue and or requirement • Receive request and support accordingly all kind of available services • Follow up ticket case until closed • Monitoring network system and operating network system • Maintenance access network system frequently as schedule • Backup system configuration frequently as schedule • Update network system documentation when anything changed or updated • Keep network system get updated • Troubleshooting network system problem • Update information and technology from partners and vendors for applying in network system

Job Description : -Help architect and develop solutions for enterprise-level challenges such as supporting multiple clients with reskinnable codebases, registration/authentication with shared backends and help ensure timely delivery with reusable, reliable codes. - A cross-disciplined person who is not afraid of maintaining a production application whilst capable of learning new technologies and putting them into practical use. -Work with developers on-and-offsite across different development environments such as web, CMS, and backend service teams. -Mobile-specific functionality, such as location, push notifications, camera interaction, and cross-app interaction. - Mobile security standards and best practices. - Optimizing apps for performance -Friendly with Git / Version Control

KEY RESPONSIBILITIES Keeps Team Lead current on project status Works closely with Software Developers and Business Analysts Develops and executes test cases from test specifications or business requirements to allow for rigorous testing of product functionality Maintains and executes manual regression test scripts Run identified test cases for identified functionality Ability to work as part of a team and willingness to jump in and do what it takes to deliver on commitments will make you a successful part of the product - development organization Work with the IT Management Team and/or Project Managers to plan and - schedule test cycles Provide effective communication (technical and non-technical) with team members in multiple locations

KEY RESPONSIBILITIES Keeps Team Lead current on project status Works closely with Software Developers and Business Analysts Develops and executes test cases from test specifications or business requirements to allow for rigorous testing of product functionality Maintains and executes manual regression test scripts Run identified test cases for identified functionality Ability to work as part of a team and willingness to jump in and do what it takes to deliver on commitments will make you a successful part of the product - development organization Work with the IT Management Team and/or Project Managers to plan and - schedule test cycles Provide effective communication (technical and non-technical) with team members in multiple locations

- Developing and design websites, banners, poster brochures; leaflets; logos; business cards - Develop promotional material for web pages and social media. - Complete the company's internal Website design and other graphic design work - Ability to do design and update website and strong in graphic design experience - Ability to do website development in Dynamic & Static with E-Commerce function - Daily update Facebook page activities to get more customer traffic