• Coordinate team/sub-contractor’s team for onsite • Coordinate and guide sub-con to fix link quickly based on SLA. • Arrange team onsite audit the network, UC, splitter box and fiber route. • Arrange own fiber team maintain network to reduce monthly incident. • Arrange own fiber team onsite to prevent network cut when get notification from Gov-project, RTC, EDC or constructor. • Monitor contractor & sub-contractor performing conduit installation cable placement & splicing. • Responsible for maintenance and testing of fiber optic patch cords perform cable splicing and acceptance testing. • Monitor contractor, vendor & customer co-location maintenance equipment placement & testing. • Proactively seeking & identifying potential network problems and addressing the issue before becoming service events. • Perform OTDR acceptance testing. • Conduct site survey to ensure fiber quality cable and follow standard of link budget. • Document all information’s into database and keep up to date to ensure high restoration. • Report to manager regarding to issue/risk in network and plan for improvement. • Weekly and monthly submit report to manager. • Maintain good relationships with EZECOM Customers and Potential EZECOM Customers.

Collecting requirements for both new and existing products of the company Handle prioritization of various initiatives, and communicate with key stakeholders regarding progress Perform hands on data analysis to design predictive systems or improve the performance of systems Work on all aspects of creating predictive intelligence including collecting requirements, establish analytics work plan, data exploration, cleansing, and preparation, identifying features, selecting algorithms, building and testing models, iteratively improving solutions Define, build and develop use cases and solutions to solve business problems using methods such as optimization, clustering, regression, statistical inference and any relevant techniques Explore, develop and be a pioneer in harnessing the domain of text mining, social network analysis, sentiment analysis and usage of unstructured data in the organization Perform hands on data analysis to design predictive systems or improve the performance of systems. Analyzes performance trends and indicators and recommend necessary actions to achieve business goals Present complex ideas and their value proposition to non-technical audience as a coherent story with clear and easy tofollow conclusions

• Control outsource team for good quality on laying cable, must check spared cable & splitter box on customer’s pole & must note clearly spared cable meters to make sure outsource team has spared cable on pole properly. • Draft map drawing with clear numbers of pole for reference • Survey by Google Earth and by on site (walk and measure the cable length & sketch cable route by hand) • Can splice fiber in ODF, closure, splitter, fix backbone/customer link, test signal from POP/splitter/customer site and use OTDR in order to measure the distance on laying cable. • Can lay optical fiber cable and attach on EDC/TC poles both overhead and underground. • OSP Engineer has to perform jobs following work flow & work instruction from CTO & OSP Manager such as: o Complete new installation case on time, complete survey case as requested, o Work closely with NOC, TS, CS & Sales Team, o Responsible for all maintenance cases on time,

• Monitor, maintain service availability for customer to meet service level agreement • Take quick action for attending service after getting task from supervisor • Keep on time for appointments with customers requested. • Follow-up Colleagues inside EZECOM to provide service to EZECOM Customers. • Pass details of potential customers or upgraded sales leads to the EZECOM Sales Team. • Provision and activate the services offering customers • Faulty identification of network problems, and fast rectification by coordinating with vendors/ suppliers/field engineers/contractors • Restore service as quickly as possible to minimize impact customer's business • Operation and maintenance NMS alert system to response incident on time • Ensure network quality and minimize impact customer's businesses • Receive, document and record all incidents notification in system • Troubleshoot and escalate ticket to higher level for customers and network issue • Closely monitor network operation and follow up with customers with specific time for incident

Location: Head Office-Phnom Penh Report to: Sr. Unit Manager, Security Operation Centre Deadline: 17-Aug-2020 Duties and Responsibilities: - Monitor Log files, users access, intrusion detection & intrusion prevention system, physical security, premises, and other network activity daily. - Assist manager for project implementing and implementation security solutions. - Document on access logs to a network system, server system, and related security devices. - Schedule perform a penetration test on applications and network firewall external/internal. - Aggressive update training materials and provide training on information security awareness to all staffs. - Assist in the research, development, communication, maintaining and work with the related operational units and departments on the enforcement of Information security architecture, policies, procedures, solutions and standards. - Report on information security status, incidents and recommend an appropriate resolution. - Perform other task assigned by supervisor.

• App design and coding • Native or Hybrid app writing is preferable (Android/IOS) • Backend web services knowledge (APIs request) • Knowledge of UX and UI design • Writing clean code, unit tests, and code reviews • Environment setup, build and software deployment • Creativity, work brainstorming and reporting • Complex problem solving

• Perform first- level problem resolution of reported network Incidents and escalate to L2/ L3 staff as required. • Experience in monitoring and administration of ZTE and H3C devices. • Should be able to troubleshoot issues by finding root cause. • Hands on experience in administration of network devices like switches, routers, firewall and VPN tunnels, etc. • Maintain virtual cloud environments Hyper-V. • Control and repair all IT accessories within company. • Understand networking best practices and apply them for both new requests and incidents • Excellent knowledge in NAT and IPsec VPN configuration. • Supports applications including Internet email systems, DNS, public Internet and internal Intranet Web services, and network management platforms on enterprise-wide system • Monitoring and analyzing network performance, security, stability, and improving the network environment. • Should be available 24*7 support any critical situation. • Other task will be assigned line manager.

• Meet and discuss with users or product owners to understand about their project requirements. • Analyse the project scope based on the requirement and technical logic. • Work closely with technical stakeholders to understand the change impact and raise concern in new and changed requirements. • Estimate project timeline. • Feedback to the product owner with feasibility study. • Design template, database, and process workflow. • Implement the product by conducting certain configuration/development. • Coding and scripting the related applications/portals. • Conduct testing scenarios and test procedure that cover all on the requirements and coordinate with product owner for UATs. • Maintenance and application support.

-Monitoring and maintaining Microsoft Exchange server. -Installing and configuration new hardware and software on Server System - Apply security patches and change Management for all clients Servers. --Registering, deleting updating user mail-account and new PC and product its monthly reports. -Resolving all Server’ related technical provider training and support to users. -Collaborating and supporting other IT Systems as required. -Other tasks as assigned by Leader/Manager

Job Description Senior Core Banking System Officer is responsible for controlling and supporting bank's user over all issues concerning core banking system; Daily (working hours) maintenance and monitoring of above stated system to keep them in stable service 24/7; Running End of Day, End of Month and End of Year procedures, if necessary change time to night shift, Must to obey the Night Shift rule; Auditing and Administrating on Security user maintenance; Simulating, applying all fixes and patches issues by vendors of above stated applications to keep them up to date in terms of functionality, productivity and security. Location Head Office, Phnom Penh (1 Post). Duties and Responsibilities Control and Support of bank’s user over all user issues concerning above stated system. Audit and Administrate on Creating new user, transferring and disabling users of above stated system. Daily (working hours) maintenance and monitoring of above stated systems in order to keep them in service 24/7 (only for those systems which must be 24/7) and reporting to supervisor about any errors, slowness or unavailability of services. Execution of End of Day, End Of Month and End of Year procedures; if necessary change time to night shift, Must to obey the Night Shift rule. Simulate, apply all fixes and patches issues by vendors of above stated applications to keep them up to date in terms of functionality, productivity and security. Be responsible for keeping employees of training about above stated system. Willing to perform sundry duties as assigned by supervisor. Integrity.

Location: Head Office-Phnom Penh Report to: Sr. Unit Manager, Security Operation Centre Deadline: 17-Aug-2020 Duties and Responsibilities: - Monitor Log files, users’ access, intrusion detection & intrusion prevention system, physical security, premises, and another network activity on daily basis. - Assist manager for project implementing and implementation security solutions. - Schedule perform a penetration test on applications and network firewall external/internal. - Update training materials and provide training on information security awareness to all staffs. - Assist in the research, development, communication, maintaining, and work with the related operational units and departments on the enforcement of Information security architecture, policies, procedures, solutions and standards. - Report on information security status, incidents, and recommend an appropriate resolution. - Perform other task assigned by supervisor.

• Bachelor of Science degree in Software Engineering or a related discipline (Computer Engineering, Computer Science, etc.) • 1+ year related software development work experience • Analyzing the code base and assessing risks from a security perspective • Writing clean, fast to a high standard • Remediating security vulnerabilities in the code base and implementing best practices • Bringing security considerations and requirements to software implementation • Participating in regular security reviews for deployments and testing • Handling tasks and managing priorities on development project

•Install Internet Connections and other Communications Connections for NTC Customers following NTC Procedures. •Resolve Technical issue for customers with NTC provided services. Over the phone, remote. Support and on customers site required. •Be prompt to perform actions to assist NTC Customers. •Keeping quick to action for attending services after getting assignments from Supervisor & Manager. •Keep on time for appointments with customers requested. •Find solutions for difficult service situations. •Suggest improvements to Supervisor Services Support/ Coordinator and Management. •Encourage and foster a Teamwork and Knowledge Sharing environment with Team. •Promptly escalate issues and concerns to Supervisor or Management as required. •Follow-up Colleagues inside NTC to provide service to NTC Customers. •Maintain good communication with other NTC Staff. •Maintain good relationships with NTC Customers and Potential NTC Customers. •Communicate professionally with NTC Customers (and potential Customers) Face-to-Face, Phone, E-Mail and SMS. •Pass details of potential customers or upgraded sales leads to the NTC Sales Team. •Report customer’s complaints or request or suggestion to Customer Care Supervisor or Manager. •Follow NTC Processes, Policies and procedures. •Be prompt to perform action and work on duty rotate (Night, Late, Early, Week End And Or Public holyday) •Other tasks assigned by Supervisor or Manager

•Provide oversight and management to the IT Business Application team to deliver IT services •Assesses user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools •Acts as a focal point for communicating related system problems within the department and collaborates with other teams and vendors on changes, fixes, and updates •Manages the release process for applications which includes effective department wide and end user communication •Manages testing scripts and identifies opportunities for improvement •Sets and measures performance objectives and provides regular one-on-one feedback to all members of the team. •Addresses individual staff performance problems as needed •Manages delivery and SLAS by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications •Develops relevant metrics, measures and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups •Works closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies •Ensure department adheres to policies and procedures that are compliant with industry and regulatory policies •Assists with the preparation of budget for IT systems and services related interfaces and applications •Keeps abreast of new developments and forecasts future trends in the area of application integration in the casino industry •Maintains a strong understanding of technology and its application to achieve business objectives •Prepares analysis and or proposals for other enterprise departments when necessary •Serves as an internal consultant to other IT management staff and operations community as needed •Develop and maintain an effective on-call rotation for 24/7 support •Provides ongoing troubleshooting, support, and maintenance of applications, including 24/7 on call coverage as required

- Install and support LANs, WANs, Email server, Internet, and intranet systems; - Maintains network and system performance; - Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage..; - Branch data daily back up monitoring; - Provide the basic level troubleshooting to the users in both hardware and software; - Provide the training to the users for the new system or technology; - Coordinate for refill ink and repair toner or printer for Head Office and branch; - Manage and update GROW website and Facebook; - Preparing user manual and guideline for the application software; - Maintenance both hardware and software; - Maintenance Computers, printers and network (virus scanning and protecting, set up any software, printer….) - Other task may assigned by Head of IT department.