Location: Head Office-Phnom Penh Report to: Sr. Unit Manager, Security Operation Centre Deadline: 17-Aug-2020 Duties and Responsibilities: - Monitor Log files, users access, intrusion detection & intrusion prevention system, physical security, premises, and other network activity daily. - Assist manager for project implementing and implementation security solutions. - Document on access logs to a network system, server system, and related security devices. - Schedule perform a penetration test on applications and network firewall external/internal. - Aggressive update training materials and provide training on information security awareness to all staffs. - Assist in the research, development, communication, maintaining and work with the related operational units and departments on the enforcement of Information security architecture, policies, procedures, solutions and standards. - Report on information security status, incidents and recommend an appropriate resolution. - Perform other task assigned by supervisor.

• Visit customers with sales team to consult and do project site survey • Support sale team to provide solution to customers • Network (LAN/WAN) Designing and implementing • Troubleshooting and performance customer’s network • Ensure full company’s policy and department processes, procedures and best practices. • Work with team and research to build the qualified & satisfied solution • Build up skill bases for all relevant technologies • Other assignment assign by manager

• Design databases for the purpose of data entry, processing and analysis. • Support Customer service to solve problem. • Develop new feature on billing system if need. • Write script to generate report in case of Billing System does not have existing report in required format.

About the company… RDG Solutions Co., Ltd has been established in Phnom Penh since 2010, specialized in providing IT solutions and services for customer to improve the business. With our qualified IT team, offering technical expertise combined with professional solutions. RDG solutions is committed to provide a high-quality service as the following: - Maintenance services: installation and reparation services for IT management system, network and system security. - Consultant services: providing IT consulting to improve and strengthen the business process. - Sale services: offering computer hardware and software and a wide range of computer product. - Web Development services: Automate your business processes and cut the time and money spend, through managing your business with an online application. Web Applications make real-time business data accessible and manageable anywhere, anytime. We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities. Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Salary range: From 200$ to 500$ (negotiable according experience) Main missions: - Conducting market research to identify selling possibilities and evaluate customer needs - Actively seeking out new sales opportunities through cold calling, networking and social media - Setting up meetings with potential clients and listening to their wishes and concerns Key responsibilities... • Conduct market research to identify selling possibilities and evaluate customer needs • Actively seek out new sales opportunities through cold calling, networking and social media • Set up meetings with potential clients and listen to their wishes and concerns • Prepare and deliver appropriate presentations on products and services • Create frequent reviews and reports with sales and financial data • Ensure the availability of stock for sales and demonstrations • Participate on behalf of the company in exhibitions or conferences • Negotiate/close deals and handle complaints or objections • Collaborate with team members to achieve better results • Gather feedback from customers or prospects and share with internal teams

•Running regular checks on network and data security •Identifying and acting on opportunities to improve and update software and systems •Developing and implementing IT policy and best practice guides for the organization •Designing training programs and workshops for staff •Conducting regular system audits •Running and sharing regular operation system reports with senior staff •Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages •Managing and reporting on allocation of IT budget •Providing direction for IT team members •Identifying opportunities for team training and skills advancement

Responsibilities: • Develop creative concepts and direction that answers to client’s objective • Understand your audience and write in multiple voices and styles • Ensure copy is consistent with company tone and overall strategic goals of the organization • To be responsible for quality of all content and copy for design proposal • Demonstrate effective time management – handle and prioritize multiple projects • Proofread and edit as necessary

• Design and develop website as needed by Ais; • Coordinate with external website service providers if needed; • Create website layout/user interface by using standard HTML/CSS/JS practices and other front-end technologies; • Build responsive web-based applications front-end and back-end; • Integrate data from various back-end services and databases; • Gather and refine specifications and requirements base on technical needs; • Develop new user interface features; • Establish and promote designed guidelines, best practice and standards; • Create and maintain website documentation; • Stay plugged into emerging technologies/industry trends and apply them into operation and activities; • Document project build and maintenance; • Encourage and promote a collaborative, trust and transparent working culture; • Other tasks assigned by Assistant Technology Development Manager.

•Provide oversight and management to the IT Business Application team to deliver IT services •Assesses user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools •Acts as a focal point for communicating related system problems within the department and collaborates with other teams and vendors on changes, fixes, and updates •Manages the release process for applications which includes effective department wide and end user communication •Manages testing scripts and identifies opportunities for improvement •Sets and measures performance objectives and provides regular one-on-one feedback to all members of the team. •Addresses individual staff performance problems as needed •Manages delivery and SLAS by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications •Develops relevant metrics, measures and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups •Works closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies •Ensure department adheres to policies and procedures that are compliant with industry and regulatory policies •Assists with the preparation of budget for IT systems and services related interfaces and applications •Keeps abreast of new developments and forecasts future trends in the area of application integration in the casino industry •Maintains a strong understanding of technology and its application to achieve business objectives •Prepares analysis and or proposals for other enterprise departments when necessary •Serves as an internal consultant to other IT management staff and operations community as needed •Develop and maintain an effective on-call rotation for 24/7 support •Provides ongoing troubleshooting, support, and maintenance of applications, including 24/7 on call coverage as required

- Develop website in Dynamic & Static with E-Commerce function - Web-Application programming - Web service architecture design - Assist clients to resolve service issues - Provide training to our customers to help them prevent repeated issues

Location: Head Office-Phnom Penh Report to: Head of Core Banking & Solution Department Deadline: 31-July-2020 Duties and Responsibilities: - Plan the department’s goals and budgets to support the organization’s goal. - Organize the human resources and align the budget to achieve the department’s goals. - Lead the resource to achieve the department’s goals and high performance. - Control and evaluate the resource in department to maximize the performance and outcome. - Maximize the system running smoothly with healthy performance, robust securities and up 24/7. - Optimize the operation cost on implementation of digital system in support of business operations in order to improve cost effectiveness, service quality, and business development. - Create and implement CBS’s technology vision and plan, ensure it aligns and drives HKL’s business strategy and helps supports its key lines of business. - Work closely with senior management across departments and PMO to identify, develop, implement and support value-add technology solutions for the requirement or organization’s goal. - Responsible to the tasks which assigned by management.

The main function of this role is to research, develop and implement new products and services for the Enterprise Road map. This person will chart the course of understanding market trends and competitor offerings so in turn we will be able to create the most innovative and competitive products for our Enterprise Business clients. This role will require ideally a mix of commercial and engineering background and a high level of technical understanding of API’s and to be able to read and understand technical documents, design solutions for specific customers, cooperate with customer’s engineering and IT departments in order to influence the purchase decision and build client confidence towards such a decision. The function also has to strongly support Smart’s B2B sales force. Understanding customers' requirements and providing high quality proposal for customers Providing technical support to account managers on our Enterprise services Constantly reviewing customers' usage and proactively proposing improvements to enhance service performance and achieving service optimization Conducting presentations on proposed solutions and new technologies to customers Preparing win/loss analysis for proposals/bids/tenders submitted to facilitate continuous improvement of services designed Providing support to account managers in implementations and supporting post-sales technical queries Negotiate with suppliers or other related third parties Oversee future service development, orchestrate and project manage as needed Manage, coordinate and foster working relationship within internal organization and third parties related to postpaid & enterprise product to ensure results Develop packages by bundling various combinations of services to target potential market segments i.e. IoT, fixed and mobile bundles, SMS marketing solutions and similar service Support sales and marketing with the necessary knowledge and technical expertise of your services Coordinate with the high value Enterprise Sale team to drive last mile delivery of postpaid propositions Conduct presentations of Postpaid &Enterprise services on a high technical level. Drive ongoing improvement in sales and profitability Perform other tasks as required

Job Description Senior Core Banking System Officer is responsible for controlling and supporting bank's user over all issues concerning core banking system; Daily (working hours) maintenance and monitoring of above stated system to keep them in stable service 24/7; Running End of Day, End of Month and End of Year procedures, if necessary change time to night shift, Must to obey the Night Shift rule; Auditing and Administrating on Security user maintenance; Simulating, applying all fixes and patches issues by vendors of above stated applications to keep them up to date in terms of functionality, productivity and security. Location Head Office, Phnom Penh (1 Post). Duties and Responsibilities Control and Support of bank’s user over all user issues concerning above stated system. Audit and Administrate on Creating new user, transferring and disabling users of above stated system. Daily (working hours) maintenance and monitoring of above stated systems in order to keep them in service 24/7 (only for those systems which must be 24/7) and reporting to supervisor about any errors, slowness or unavailability of services. Execution of End of Day, End Of Month and End of Year procedures; if necessary change time to night shift, Must to obey the Night Shift rule. Simulate, apply all fixes and patches issues by vendors of above stated applications to keep them up to date in terms of functionality, productivity and security. Be responsible for keeping employees of training about above stated system. Willing to perform sundry duties as assigned by supervisor. Integrity.

•Plan, design and help the networking team in establishing a network knowing the requirements of the organization or the clients •Design specifications for establishing security in the networks and protecting vulnerable database •Coordinate with the hardware and software suppliers, negotiate with them and place necessary orders •Plan the budget for network, recommend proper software and hardware such as routers, hubs, hard disks, wires, etc., for networking understanding the type and use of the network •Troubleshoot any kind of hardware and software problems at the end users’ site and make sure that there is no problem in accessing any resource for the users •Update the systems regularly with antivirus, firewall and spyware and protect any kind of viruses and breakdowns in the network •Maintain remote monitoring systems and keep a track of the use of resources provide to the employees and the end users •Sets authentication and authorization and restricts users from accessing important and vital information available

- Develop and maintain existing Toyota (Cambodia) ERP system - Provide overall system support and conduct system user training if necessary. - Troubleshoot the system issue and support - Prepare ERP system documentation : User requirement Collection documentm System Design Document, System Architecture Document, User Acceptance Testing (UAT) Document, and System Manual. - Collaborate wit team on overall IT projects maintenance - Perform other tasks assigned by Leader/Manager

- Back up solution ,Firewall, Windows Server, Cloud Solution network security - Install configure computer hardware operating systems applications - Monitor maintain computer system networks - Troubleshoot systems network problems, diagnosing solving hardware software faults - Set up user’s accounts profile deal password issues - Prioritize manager many open cases one time