• Pre-sales & Post-sales technical support • Attend meetings with sales to understand customer’s technical requirements • Provide service demonstrations to customer • Oversee customers during their testing process to ensure successful integration • Investigate any technical issue • Ensure to provide good service to customer • Other task will assigned by managers

The main purpose of the “Officer, Quality Assurance” is responsible for assuring quality of developed software and applications to meet the quality standards and client requirements. Location: Head Office-Phnom Penh Duties and Responsibilities .Design, develop and execute manual and automation test. .Create detailed, comprehensive and well-structured test plans and test cases. .Record test progress and document test cases. .Track bugs throughout testing. .Assist Senior QA to develop strict testing standards to define app quality and release readiness. .Testing the product to make sure that it works well, meets the quality standards and client requirements. .Working with development teams to prevent issues with new products. .Perform other task as assigned by supervisor or management.

The main purpose of the “ Unit Manager, IT Audit ” position is helping the company to evaluate and identify weaknesses of the internal control and perform the IT audit regarding to IT Infrastructure, IT Application, IT Service Management and IT Risk Management to ensure that the Hattha Bank is complied with the internal policies and procedures and regulator’s requirement as well. This role is also assisting the head office audit department/deputy of head office audit department to prepare annual audit plan and a draft audit report after audit assignment completion. Location: Head Office-Phnom Penh Duties and Responsibilities .Perform the IT Risk Assessment in preparing annual audit plan. .Prepare the audit plan, implement and monitor based on the annual audit plan. .Lead the IT Audit Team to review and test the control of IT Infrastructure, IT Application, IT Service Management, and IT Risk Management and evaluate the designed control and operational effectiveness to ensure that the Hattha .Bank is complied with the internal policies, procedures, manuals, laws and regulators. .Prepare audit schedule notification and document request to auditee. .Prepare the pre-audit checklist & analysis then link the risk with RCM. .Prepare and update the risk control matrix (RCM) and audit program guide (APG). .Review the comprehensive of polies and procedures or manuals related to IT operation. .Prepare the audit report by providing recommendations to related departments. .Follow up outstanding issue and advise the related departments to rectify the issue in timely manner. .Ensure the audit quality and improve the staff competency. .Involve staff recruitment and review & evaluate staff performance appraisal, involve to set KPIs for IA staff. .Perform other task as assigned by management.

The main purpose of the “Senior Python Developer” position is responsible for developing web application using Python programming languages and related tools and frameworks. Take part in requirement gathering, bug fixing, testing, documenting, and implementing the application system. Location: Head Office-Phnom Penh Duties and Responsibilities .Analyze, design, and develop a robust web application based on business requirement. .Improve functionality of existing systems. .Work closely with other developers, UX/UI designers, business and systems analysts. .Write well designed, testable, efficient code by using best software development practices. .Review code written by other programmers. .Contribute in all phases of the Software Development Life Cycle. .Collaborate with different stakeholder to translate business requirements into features offering. .Ensure that key activities and deliverables are completed as schedules. .Perform other task as assigned by supervisor or management.

The main purpose of the “Senior Officer, Quality Assurance” position is responsible for assuring quality of developed software and applications to meet the quality standards and client requirements. Location: Head Office-Phnom Penh Duties and Responsibilities .Design, develop and execute manual and automation test. .Create detailed, comprehensive and well-structured test plans and test cases. .Record test progress and document test cases. .Track bugs throughout testing. .Identify potential challenges users might face. .Develop strict testing standards to define app quality and release readiness. .Testing the product to make sure that it works well, meets the quality standards and client requirements. .Working with development teams to prevent issues with new products. .Providing training to the quality assurance team. .Recommend improvement measures to the production process to ensure quality control standards are met. .Perform other task as assigned by supervisor or management.

• Provide local communication (data transfer, web com and system delivery) • Worldwide communication (internet communication) • Provide high level network communication (hardware and software) • Secure access each access point over VPN • User and server management • User secure access overall system • Data security over network, Proxy access service • File server centre for level user, QIS web base • Other communication web service • PC and system maintenance • Update and secure PC system • Update and maintenance QIS database and web base • Develop web base and database for each department • Modify and maintenance HR, procurement, finance and technical system • Other tasks assigned by supervisor

• Design and develop website as needed by Ais; • Coordinate with external website service providers if needed; • Create website layout/user interface by using standard HTML/CSS/JS practices and other front-end technologies; • Build responsive web-based applications front-end and back-end; • Integrate data from various back-end services and databases; • Gather and refine specifications and requirements base on technical needs; • Develop new user interface features; • Establish and promote designed guidelines, best practice and standards; • Create and maintain website documentation; • Stay plugged into emerging technologies/industry trends and apply them into operation and activities; • Document project build and maintenance; • Encourage and promote a collaborative, trust and transparent working culture; • Other tasks assigned by Assistant Technology Development Manager.

i) Job Description • Manage IT administration, computer set up (MS 365) and repair/maintenance and networking • Troubleshooting and Fix internet issue when getting loss of Wi fi and also fix safety camera • Manage, implement and support the day-to-day of an IT operational works • Responsible for end-user’s computer issues and general IT technical supports • Weekly report to the line managers but must be immediately report if any critical issues found • Maintain and administrator of Email, Surveillance Camera Security, Server, Firewall, Computer Network Equipment (Switch, Router, Mikrotik,) • Maintain Computer hardware and software such as Servers, Printer, Finger print, Network Devices and Utilities including virus cleaning • Coordinate and implement network security measures in order to protect data, software, and hardware • Responsible for network devices configuration within security methods • Provide smoothly communication with IT team • Adapt with workplace environment and quickly learn the new technologies • Analyzing existing computer systems and making recommendations for upgrades and improvements. • Support system to ensure that all user working smoothly (SAP, Blue) • Work coordinate with system vendor when any error or any update/upgrade • Other tasks are assigned by Manager

• Management Information System • Help to training new staff on how to use the system and other program • Set up and maintain the office computer equipment all departments • Performing database backup and restoration • Up to date of Anti-virus for all users as needed • Trouble shooting for all computers as required and check all Wi-Fi connections in all buildings • Check and maintain all kind of electronic devices, like printers, computers, tablets, etc. • Configure e-mail and prepare PC/Laptop for new staff • Follow up \ check fix asset when staff resign and update fix asset to Fix Asset System • Other tasks assigned by the IT Network Administrator

Key responsibilities: • Design and install well-functioning computer networks, connections and cabling • Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network • Inspect LAN infrastructure and fix minor or major problems/bugs • Test and configure software and maintain and repair hardware and peripheral devices • Evaluate network performance and find ways of improvement • Organize and schedule upgrades and maintenance without deterring others from completing their own work • Do regular data backups to protect the organization’s information • Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions

The main purpose of the “Solution Architect” position is responsible for designing and modifying the system architecture for bank products with approximate solution and technology to ensure the design meets with the bank vision. Location: Head Office-Phnom Penh Duties and Responsibilities .Do the technologies assessment within the bank and determine ways to improve. .Documenting the technologies roadmap for the bank. .Assist development team regarding the domain and product. .Provide the details for propose solution and document all of them. .Provide the analyze of application security protection and guidelines. .Primary focusing on mobile banking and internet banking and other banking channels if needed. .Work with business team to understand the business requirements and provide the suitable solution. .Hosting workshop, coaching sharing to the team to ensure the team is on track and up to date with technology, frameworks and patterns. .Work with information technology department on hardware provisioning, planning based on bank product roadmap. .Perform other task as assigned by supervisor or management.

The main purpose of the “Android App Developer ” position is responsible for developing and maintaining the Hattha Mobile app as well as other app development initiatives for Hattha Bank. Design, code, test, debug, and document to deliver mobile application solutions that meet business requirements. Location: Head Office-Phnom Penh Duties and Responsibilities .Design, build and maintain high performance, reusable, and reliable Kotlin or Java code. .Ensuring quality and performance of the application to specifications. .Work on bug fixing and improving application performance. .Work and collaborate effectively on a team. .Staying up to date with new mobile technology trends. .Working with the UX/UI team, API team discussing best practices to be taken for specific platforms development. .Propose, assess solutions to resolve problems, including identifying, evaluating new technologies third-party components. .Designs, develops and modifies Android application based on functional, system requirements, according to code standards and user interface design guidelines. .Be able to explain about the roles, responsibilities within the Scrum Team, how to work in Agile environment. .Perform other task as assigned by supervisor or management.

The main purpose of the “Java Developer” position is responsible for developing computer software and in-house systems, writing the web services and APIs used by mobile application developers, using Java programming languages and related tools and frameworks. Location: Head Office-Phnom Penh .Duties and Responsibilities .Design and develop scalable web-services using Restful services. .Design and develop reusable libraries and APIs. .Build and run micro services and maintain them. .Contribute in all phases of the development lifecycle. .Write well designed, testable, efficient code. .Document API specification. .Involve in system architecture design and the regular code review process. .Involve with mobile developers for integration with API. .Perform other task as assigned by supervisor or management.

• Provide IT support to customer, mainly related to internet service • Assist troubleshoot networks, internet connectivity in the customer site or the company • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • Travel to customer site to install/configure modem/device & solve other related internet issues • Customers’ site survey and draw diagram, included laying cable • POP maintenance

• Correctly record and label received PC/Other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess hardware issues and recommend repairing solution and service pricing • Repair hardware and/or similar devices at both AnAnA Service Center and outside • Suggest Hardware Team Leader to order hardware’s parts for the purpose of replacement • Consult and ask for advices from Hardware Team Leader in case of meeting difficult hardware issues or any other operational issues • Properly pack the repaired PC/other hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report of the team to Hardware Team Leader