Responding to customer inquiries. Check ticket and booking ticket Completing a required report in system, sending to team leader/supervisor Able to work independently with strong follow up tenacity Other related duties as assigned

The Ace hotel are in search of applicants with interesting mind, with excellent communication skill, excellent interpersonal relations, Be a team player, excellent customer service ethics for all posts who are ready to relocate to the UNITED KINGDOM; to fill in some position as the management intends to increase its man power base due to an increase in the number of customers. Hotel jobs available today – Busboy, Cashier, Bartender, Assistant Manager of Front Office, Assistant restaurant manager, Housekeeper, Waiters/Waitress, Receptionist, Guest Relation Assistant, Room Attendant, Foreign/International Language Interpreter, Marketing Assistant Manager & Cafe Attendant/Manager etc. Hotel industry is directly related to hospitality and hence, customer service is the most vital part of this industry. Have we piqued your interest in this versatile position? Then we look forward to your meaningful application documents. Gladly online! applications and CV should be sent via acehotel@workmail.com

-service order -look after guests -make drinks -english speaking -friendly to all guests and team work

KEY RESPONSIBILITIES •Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives as well as the target for the company’s growth. •Plan activities and allocate responsibilities to achieve the most efficient operating model. •Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. •Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services. •Assessing and improving profitability. •Handling administration and paperwork. •Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) •Deal with maintenance issues, shortages in staff or equipment, renovations etc. •Inspect facilities regularly and enforce strict compliance with health and safety standards. •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines. •Promoting and marketing the business.

- Administration and execution of HR functions including Recruitment & Selection, Compensation & Benefits, Payroll - Administration, Performance Review, Training & Development, Employee Relations, and Orientation Program. - Liaising with relevant authorities to ensure the company’s compliance with local Labor Laws and related statutory requirements. - Preparing for monthly and annual company manpower, payroll and related HR reports to the Accounting Department. - Administer HR internal control policies and procedures to align with corporate directions. - Attend to all employees’ queries pertaining to HR policies & procedures. - Perform other ad-hoc duties as assigned by the management. - Prepares daily expense and monthly expense; - Prepares PR and PO in order to process petty cash; - Assists in drafting main contract or sub-contract; - Documents the legal/formal files relating to contractual issues under the Administration Department; - Assists in raising purchase requisition manage the procurement process as well as the movement of all office/kitchen supplies within the Company; - Assists in conducting office/kitchen supplies count - Understands the good procurement practice in order to comply with the company’s Purchasing and Payment SOP; - Performs daily clerical duties such as answering and screening telephone calls; taking messages; sorting and distributing incoming mail and faxes; copying and collating other admin documents, and other routine duties necessary to assist the management team; - Arranges for lunch or dinner for visitors or staffs upon request; - Arranges for local transportation for both visitors and staffs, and manage car log book; - Assists in organizing the team building, celebration, and other team gathering parties; - Assists to ensure the office is maintained, clean, and in good operating condition; and - And any other tasks as assigned by Manager. - Marking procedure report (Daily inspection report, summary report - Marking Certificate for clients - Preparation documents and information. - Receiving email and respond - Booking courier to send documentation to clients - Answer phone for sharing information - Working in cooperation with the client’s staffs - Other admin task assigned by the company