Responding to customer inquiries. Check ticket and booking ticket Completing a required report in system, sending to team leader/supervisor Able to work independently with strong follow up tenacity Other related duties as assigned

ទំនួលខុសត្រូវការងារ • ដឹកជញ្ជូនឯកសារក្រុមហ៊ុន • ទៅទទួលឯកសារពីអតិថិជន • រត់ការការងារទូទៅ • ការងារផ្សេងៗបន្ទាប់បន្សំ

Please Contact us for more detail: 078 999 466

Hygiene Managers are responsible for supporting good Health and Safety practices within the Food Manufacturing process, through the development of the cleaning processes and equipment used, and training provided.

 Reports to Chief Security if any unusual activities happened around the hotel premise.  Check the daily security report log book and submit to General Manager or HR Manager and attend the daily morning briefing with hotel management when absent of Chief Security.  Assist to conduct pre-shift briefing to the Security Shift Leader and security guards.  Control the daily activities of internal security.  Recommends changes in hotel operation procedures and equipment to reflect better security or protective methods.  Liaises with Department Head on employee behavior and security measures.  Assist Chief Security to establish procedures and conduct special investigations and surveillance in such as internal and external thefts.  Deals personally with guests and employees concerning loss, damage and accidents incurred and disputes which arise.  Assist to investigate the reported cases and makes recommends actions on settlement to aggrieved individuals.  Receives and replies to correspondence pertaining to these loses and accidents.  Periodically inspects all hotel & apartment areas for security violations.  Assist to prepare procedures warrants against employees or guests defrauding hotel& apartment, or theft of property.  Liaises with local polices, body guard on matters of gambling theft, special security requirements for unusual events, and functions when absent of Chief Security.  Assist to plans and organizes hotel security activities.  Inspects and evaluates hotel security activities to ensure compliance with security policies and procedures.  Assist to plans and establishes a function on the job training program for hotel security personnel. Evaluates the effectiveness of training by observations of work performance and written or oral examinations. Establishes and maintains a working relationship with local law enforcement agencies.  Supervises the installation, maintenance, and operation of security devices where approved by the hotel & apartment management.  Assist for selecting, testing, operating and maintaining appropriate security devices. Maintain all record of these activities.  Conduct continual surveys of all offices to determine the need for additional security services and make corresponding recommendations to the hotel& apartment management.  Monitor all activities in public areas to ensure adequate security coverage is maintained.  To administer or arrange first aid equipments in case accident occurred in Hotel & apartment premises.  To be fully familiar with the handling of a fire alarm situation and be able to operate the various commands of the Control Room.  To be constantly alert for security or safety breach detrimental to the Hotel& apartment.

- To process of new passports for customers to be effective - To extend passport validity for customers - To process the Visa application of each country embassy for customers - To provide the excellence customer services - To respond all customers’ requirements.

Please contact us for more detail: 078 999 466

KEY RESPONSIBILITIES •Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives as well as the target for the company’s growth. •Plan activities and allocate responsibilities to achieve the most efficient operating model. •Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. •Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services. •Assessing and improving profitability. •Handling administration and paperwork. •Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) •Deal with maintenance issues, shortages in staff or equipment, renovations etc. •Inspect facilities regularly and enforce strict compliance with health and safety standards. •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines. •Promoting and marketing the business.

- Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) - Address customer complaints and escalate to Guest Relation Manager when needed - Record information in the logbook daily - Ensure compliance with health and quality standards

-Cleans and maintains all public areas -Sweeps carpets. -Empties ashtrays and urns. -Polishes furniture and fixtures. -Vacuums and polishes elevators. -Keeps the front of the hotel free from trash. -Training and leading public area attendant

- Administration and execution of HR functions including Recruitment & Selection, Compensation & Benefits, Payroll - Administration, Performance Review, Training & Development, Employee Relations, and Orientation Program. - Liaising with relevant authorities to ensure the company’s compliance with local Labor Laws and related statutory requirements. - Preparing for monthly and annual company manpower, payroll and related HR reports to the Accounting Department. - Administer HR internal control policies and procedures to align with corporate directions. - Attend to all employees’ queries pertaining to HR policies & procedures. - Perform other ad-hoc duties as assigned by the management. - Prepares daily expense and monthly expense; - Prepares PR and PO in order to process petty cash; - Assists in drafting main contract or sub-contract; - Documents the legal/formal files relating to contractual issues under the Administration Department; - Assists in raising purchase requisition manage the procurement process as well as the movement of all office/kitchen supplies within the Company; - Assists in conducting office/kitchen supplies count - Understands the good procurement practice in order to comply with the company’s Purchasing and Payment SOP; - Performs daily clerical duties such as answering and screening telephone calls; taking messages; sorting and distributing incoming mail and faxes; copying and collating other admin documents, and other routine duties necessary to assist the management team; - Arranges for lunch or dinner for visitors or staffs upon request; - Arranges for local transportation for both visitors and staffs, and manage car log book; - Assists in organizing the team building, celebration, and other team gathering parties; - Assists to ensure the office is maintained, clean, and in good operating condition; and - And any other tasks as assigned by Manager. - Marking procedure report (Daily inspection report, summary report - Marking Certificate for clients - Preparation documents and information. - Receiving email and respond - Booking courier to send documentation to clients - Answer phone for sharing information - Working in cooperation with the client’s staffs - Other admin task assigned by the company

-​ ស្វាគមន៍ភ្ញៀវដែលបានអញ្ជើញមកដល់សណ្ឋាគារ -​ រក្សាសណ្តាប់ធ្នាប់ និងអនាម័យនៃបរិវេណខាងមុខ និងខាងក្នុងសណ្ឋាគារ - រក្សាសណ្តាប់ធ្នាប់ និងអនាម័យនៃបរិវេណចំណតរថយន្ត និងម៉ូតូ - ជួយសម្រួលការលើកដាក់ទុកនូវរាល់វាលី និងសម្ភារៈរបស់ភ្ញៀវដែលបានមកដល់ និងចាកចេញពីសណ្ឋាគារ - ត្រួតពិនិត្យនូវរាល់ភាពប្រក្រតីនានា ដែលកើតឡើងក្នុងករណីណាមួយ - កាតព្វកិច្ចផ្សេងៗទៀត នឹងត្រូវបានរៀបចំដោយប្រធានក្រុម

- Welcome customers - Responding to customer inquiries. - Check ticket and booking ticket - Completing a required report in system, sending to team leader/supervisor - Able to work independently with strong follow up tenacity - Other related duties as manager assigned Job Requirement

ពត៌មានបន្ថែមសូមទំនាក់ទំនងមកកាន់លេខទូរស័ព្ទ៖ 078 999 466

តូនាទី និងការទទួលខុសត្រូវៈ • រៀបចំគ្រែអោយបានស្អាតតាមវេនដែលបានកំណត់ • ធ្វើអោយប្រាកដ៏ថាក្រណាត់កំរាលទាំងអស់គ្មានប្រឡាក់ ឬស្លាកស្នាមអ្វីផ្សេង • ប្រមូលសំរាមចេញពីបន្ទប់របស់ភ្ញៀវ • សម្អាត់ធូលី និងជួតសម្អាត់គ្រប់គ្រឿងសង្ហារឹមនឹងរៀបចំអោយបានត្រឹមត្រូវ • សម្អាត់បន្ទប់ទឹក ទឹកផ្កាឈូក បង្គន់ អាងទឹក ជាន់ និងជូយសម្អាត់អោយបានម៉ត់ចត់ • បូមធូលីក្នុងបន្ទប់គេងអោយបានស្អាត • បំពេញសេវា ផ្គត់ផ្គង់សំភារៈ និងដាក់កន្សែងទៅតាមការស្នើសុំរបស់ភ្ញៀវ • ធ្វើអោយប្រាកដ៏ថាកន្សែង និងរនាបាំងខស្អាត ឬមានស្លាកស្នាមប្រឡាក • ធ្វើការផ្លល់ពត៌មានដល់ប្រធានក្រុមសម្អាត់អំពីសម្ភារៈដែលត្រូវជួសជុលចាំបាច់ណាមួយ • អនុវត្តជារៀងរាល់ និងភារៈកិច្ចការងារដែលបានកំណត់ដោយប្រធានរបស់ខ្លួន • អនុវត្តយ៉ាងតឹងរឹងតាមនិតីវិធីរបស់នាយកដ្ឋានប្រតិបតិ្តការ និងស្តង់ដាជាក់ស្ដែង