• Meet Sales target as assigned by the management • Build up relationship with mainly Manufacturer or Industrial customers • Lead generate: Daily prospecting, conduct cold-call and survey for potential customers • Funnel Tracking: Close follow up with potential customers and update sales status • Make proposal and negotiate with customers in order to close sales • Understand the products and services of the company clearly to be able to propose the most suitable product or services based on customer’s requirement • Ensure timely response to customers • Reporting is sales forecast and potential client • Prepare sales report to the management • Participate in sales promotion activities and events and willing to spend most of the time out of office to meet customers and survey.

- Following Training Plan - Brainstorming Training Contents - Making Training Slides - Training Staffs - Creating Quiz and Evaluating trainee’s answer - More work assigns by manager

• Control outsource team for good quality on laying cable, must check spared cable & splitter box on customer’s pole & must note clearly spared cable meters to make sure outsource team has spared cable on pole properly. • Draft map drawing with clear numbers of pole for reference • Survey by Google Earth and by on site (walk and measure the cable length & sketch cable route by hand) • Can splice fiber in ODF, closure, splitter, fix backbone/customer link, test signal from POP/splitter/customer site and use OTDR in order to measure the distance on laying cable. • Can lay optical fiber cable and attach on EDC/TC poles both overhead and underground. • OSP Engineer has to perform jobs following work flow & work instruction from CTO & OSP Manager such as: o Complete new installation case on time, complete survey case as requested, o Work closely with NOC, TS, CS & Sales Team, o Responsible for all maintenance cases on time,

• Deliver sales target assigned by the management • Manage, motivate, train, develop and coach sales team • Evaluate and identify sales performance of the team and explore opportunity to maximize business outcome. • Follow up and update sales status • Observe competitor’s products and activities and consolidate and send the report to management • Key in customer information and requirement in sales • Participate in sales promotion activities • Prepare email templates for all Internet salespersons and managers to use • Analyze the local market Internet pricing environment • Develop a pricing strategy to profitably compete for the Internet customer both on-line and off-line • Prepare daily, weekly, monthly and annual reports and submit to management • Present reports showing the effectiveness of Internet sales persons and managers

• Daily call follows up payment customer which due date • Daily check invoice list received from delivery team and follow up lack invoice from team delivery • Daily book filling invoice, Credit Memo, Credit noted, Receipt, Sale Order, Pro-forma Invoice • Daily file commercial invoices attached with invoices from warehouse system and group by customer name • Daily arrange invoice due term for collector to collect payment • Prepare authorized letter for collectors for some customer s which needed • Receive phone to support collector about payment problem (Issue the wrong name of cheque and other) • Received phone call to support customers and sales about problem invoice issuing • Send Receipt to customer which transfer by bank as E-mail when customer suggest • Make all invoice that already paid as a book in each month

• Support related Dept. for system and customer issue • Support and consult customer for issue and or requirement • Receive request and support accordingly all kind of available services • Follow up ticket case until closed • Monitoring network system and operating network system • Maintenance access network system frequently as schedule • Backup system configuration frequently as schedule • Update network system documentation when anything changed or updated • Keep network system get updated • Troubleshooting network system problem • Update information and technology from partners and vendors for applying in network system

• Daily call follows up payment customer which due date • Daily check invoice list received from delivery team and follow up lack invoice from team delivery • Daily book filling invoice, Credit Memo, Credit noted, Receipt, Sale Order, Pro-forma Invoice • Daily file commercial invoices attached with invoices from warehouse system and group by customer name • Daily arrange invoice due term for collector to collect payment • Prepare authorized letter for collectors for some customer s which needed • Receive phone to support collector about payment problem (Issue the wrong name of cheque and other) • Received phone call to support customers and sales about problem invoice issuing • Send Receipt to customer which transfer by bank as E-mail when customer suggest • Make all invoice that already paid as a book in each month

• Prepare the Quotation, Expenses, BT, Sales closed, new connections, up/down grades, termination, vehicle booking & assignment, vehicle tracking system (GPS), BOM and other relate department’s documents; • Prepare request for payment for the customer’s commission, cash advance & cash payback. • Prepare overtime hour for drivers who are assigned to work on Public Holiday or weekend • Assist Sale Admin Team Leader & other department in dealing with the existing customers • Maintain all proper documents processed for the receipt of good and suppliers • Prepare daily and weekly sales report and sales pipeline to the sales admin team leader and management • Provide general administration support to Sale Admin Team Leader & CEO as required. • Do other tasks as required by Management and Team Leader

• Build a professional relation and networking with existing customers to expand the business to increase the customer loyalty • Provide market updates and customer feedback to manager for market analysis and product development • Be a central contact point and closely work with support team to solve customers’ requirements and needs • Prepare weekly report and forecast • Helping Sales Executive to build good relationship with their customers • Working with CS/Accountant to help with client issues related to billing issues and other problem. • Being creative and looking for new ways to build scalable revenue streams. • Perform other tasks as assigned by manager

-Monitor the performance and capacity of network, backbone link, transmission and IP Traffic using variety of tools. They look for hardware, software, and environmental alerts or malfunction, when an issue is identified, NOC Engineers work to determine the cause of problem -Promptly acknowledge and support customer for any complaint/fault reported by phone/mail/chat -Coordination and reporting to provider/vendor for any fault & escalation -Track all issues, NOC Engineer must carefully track and document all issues and resolution in detail. This increases the knowledge base of the NOC and is a record of the health of the system. -All the issues are recorded to ticket system -Report Incidents, when problems are too larges or complex for quick troubleshooting, NOC Engineer must escalate the issue to Management or IT resource or 3rd party Vendors for assistance in reaching a resolution. NOC Engineers maintain ongoing within the team and externally, to keep all stakeholders aware of relevant, know the issued and the steps/process/procedure/flow being taken. -Ensured information security/information assurance policies, principles and practices are applied in the delivery of customer support services. Provide recommendations to review, validate, or standardize problem resolutions. -Regularly attends and, at times, leads in-house training efforts used to provide both formal and informal instruction in regard to operations, engineering technology, and security. -Responsible for maintaining situational awareness of the network operations environment. Independently administers communications systems, ticketing database content, network management platforms, and shared logging applications. Supports project efforts regarding these systems and, at times, independently leads individual project tasking. -Administers trouble tickets according to established guidelines, standards, and procedures. Ensures all content accurately reflects all incident response efforts. Independently makes decisions regarding the next-steps involved in incident response. -Independently conducts change management (CM) activity pertaining to operational networks, systems, and equipment using established tools and processes. Completes assigned CM tasking and documents all efforts within documentation systems. -Independently administers and monitors all network management system (NMS) platforms to ensure the health of operational services, networks, devices, and components. Independently maintains (i.e., creates, updates, etc.) active and passive monitors and ensures all actively monitored services, devices, and verifies system operation. Maintains mastery of established standard operating procedures and processes. -Responsible for proactive and reactive incident response as a result of network, system, or service anomalies. Independently employs working knowledge of networks and systems during the fault isolation and resolution process. As related to incident response, independently leads communication, planning, and response efforts, often working with external work centers, vendors, and customers. -Maintains real-world, working knowledge of network-related technologies -Arrange and notify customer for any maintenance -Reporting *Monthly Upstream/ Provider Outage Report *Monthly report for VIP/SLAN customer service performance and outage *Daily Report

• Deliver sales target assigned by the management • Manage, motivate, train, develop and coach sales team • Evaluate and identify sales performance of the team and explore opportunity to maximize business outcome. • Follow up and update sales status • Observe competitor’s products and activities and consolidate and send the report to management • Key in customer information and requirement in sales • Participate in sales promotion activities • Prepare email templates for all Internet salespersons and managers to use • Analyze the local market Internet pricing environment • Develop a pricing strategy to profitably compete for the Internet customer both on-line and off-line • Prepare daily, weekly, monthly and annual reports and submit to management • Present reports showing the effectiveness of Internet sales persons and managers

• Oversee salary changes, compensation, deductions, bonus, vacation payouts and benefits for employees. • Provide advice and assistance to staff and management on pay and benefits systems • Submit the staff payroll on time to Finance • Ensure all payroll is processed accurately and timely. • Respond to payroll inquiries in a timely manner • Maintain employee payroll records and attendance data for future references. • Monitor daily attendance, absences, leave and solve any issue related to attendance • Monitor the staff benefits such as: gasoline, Over time calculation, food allowance, • Revise commission for sale staffs based the management approval • Prepare monthly NSSF list for all staffs for Finance • Other tasks as assigned by the manager • Fluent in English and Chinese is Plush

• Translate from Chinese to Khmer and Khmer to Chinese • Documentary • Support Chinese customer on WeChat • Go to province with team for translating • Perform other duties as assigned

• Meet Sales target as assigned by the management • Maintain and build up relations with corporate customers • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe and report on competitor’s products and activities • Key in customer information and requirement in sales pipeline • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

• Management Information System • Help to training new staff on how to use the system and other program • Set up and maintain the office computer equipment all departments • Performing database backup and restoration • Up to date of Anti-virus for all users as needed • Trouble shooting for all computers as required and check all Wi-Fi connections in all buildings • Check and maintain all kind of electronic devices, like printers, computers, tablets, etc. • Configure e-mail and prepare PC/Laptop for new staff • Follow up \ check fix asset when staff resign and update fix asset to Fix Asset System • Other tasks assigned by the IT Network Administrator