- Lead and manage support engineer staff - Instruct and advice staff related process of technical trouble shoot. - Clarify and escalate all critical case to team and management - Well understanding and follow the strategy plan from management - Apply sop strategy, proactive, reactive procedure in daily operation. - Clarify overtime, weekly and monthly report of each staff. - High respond to customer & Management strategy. * Solutions Support Team Leader - Lead and manage solutions team to complete task or project effectively - Instruct and advice staff relate process of solution - Follow up and update project status assigned by management. - Manage staff report - Analyze scope of work of solution project, cost effective - Assign task and evaluate staff performance

- Conceptualize and create all digital marketing communication artworks - Be the brand police to ensure graphic integrity of yes seatel brand in all materials - Actively search for creative and fresh ideas necessary to develop artwork based on business requirements - Prepare weekly work in progress report on all pending and competed task

• Control all office inventories by accurately labeling them and recording – quantity, condition, user names in the warehouse system • Files all supporting documents of all inventory for references • Process inventory approved request to relevant personnel to get requested inventory in a timely manner • Conduct periodically inventory counting to ensure accuracy between data in warehouse system and actual inventories. • Conduct inventory clearance list with resigned/terminated employees • Prepare gasoline expense report with delivery team and process it to Finance Department. • Provide reporting support to Delivery Team as required • Provide other supports requested by line manager • Conduct analyses related to fixed assets as requested by management. • Manage all new and existing accounting processes for fixed assets and leases for the other departments, including additions, disposals, and related depreciation. • Work with the business to ensure accruals are complete and accurate at each period end. • Work with technology teams to accurately record software development costs. • Support the annual audit and quarterly reviews, providing necessary documentation and support. • Support departmental and business leaders by providing accurate information/analysis. • Other job required by management.

• Control outsource team for good quality on laying cable, must check spared cable & splitter box on customer’s pole & must note clearly spared cable meters to make sure outsource team has spared cable on pole properly. • Draft map drawing with clear numbers of pole for reference • Survey by Google Earth and by on site (walk and measure the cable length & sketch cable route by hand) • Can splice fiber in ODF, closure, splitter, fix backbone/customer link, test signal from POP/splitter/customer site and use OTDR in order to measure the distance on laying cable. • Can lay optical fiber cable and attach on EDC/TC poles both overhead and underground. • OSP Engineer has to perform jobs following work flow & work instruction from CTO & OSP Manager such as: o Complete new installation case on time, complete survey case as requested, o Work closely with NOC, TS, CS & Sales Team, o Responsible for all maintenance cases on time,

• Prepare the Quotation, Expenses, BT, Sales closed, new connections, up/down grades, termination, vehicle booking & assignment, vehicle tracking system (GPS), BOM and other relate department’s documents; • Prepare request for payment for the customer’s commission, cash advance & cash payback. • Prepare overtime hour for drivers who are assigned to work on Public Holiday or weekend • Assist Sale Admin Team Leader & other department in dealing with the existing customers • Maintain all proper documents processed for the receipt of good and suppliers • Prepare daily and weekly sales report and sales pipeline to the sales admin team leader and management • Provide general administration support to Sale Admin Team Leader & CEO as required. • Do other tasks as required by Management and Team Leader

• Daily update customer feedback into system • Key in information from Customers into system • Respond to customer properly once complain exist 1. Identity customer want and need 2. Daily and weekly report customer feedback to leader and manager 3. Follow up with dealer for checking the root cause of customer feedback/complain and pending issues. 4. Knowledge internet connection and other communication • Resolve technical issues for customers on phone • Connections for customer following to procedures • Perform professional communication with customer by phone and email • Provide 24/7 customer support and promptly respond to any customer • Other task assigned by management Shift Times: 5. From 01:00 to 09:00 6. From 09:00 to 09:00

• Meet Sales target as assigned by the management • Maintain and build up relations with corporate customers • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe and report on competitor’s products and activities • Key in customer information and requirement in sales pipeline • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

• Meet Sales target as assigned by the management • Build up relationship with mainly Manufacturer or Industrial customers • Lead generate: Daily prospecting, conduct cold-call and survey for potential customers • Funnel Tracking: Close follow up with potential customers and update sales status • Make proposal and negotiate with customers in order to close sales • Understand the products and services of the company clearly to be able to propose the most suitable product or services based on customer’s requirement • Ensure timely response to customers • Reporting is sales forecast and potential client • Prepare sales report to the management • Participate in sales promotion activities and events and willing to spend most of the time out of office to meet customers and survey.

• Review Demand Department Purchase Requirement; budget; and other documents. • Arrange Related Department and Procurement representative to evaluate and choose vendor. • Ensure that technical response documents and quotation are provided on time. • Organize representative from Procurement Department; Financial Department; and related department to open the quotations from various vendors, and sign for confirmation. • Arrange purchasing documents of comparison between quotations to selected vendor. • Negotiate about the price, term, method and contract condition with vendor. • Run Approval form for vendor selection and arrange documents for contract signing. • Contract draft and Review the contract with Legal; Finance. • Negotiate contract condition with vendor and process the Contract signing process. • Keep contact with vendor to ensure that the products or services is delivered on time. • Assist to create a purchase process for Procurement Department. • Understand vendors reference; market price; and other market information. • Coordinate with various department to ensure the development of the process. • Coordinate with Procurement department members with another project on going. • Other tasks assigned by Manager.

• Oversee salary changes, compensation, deductions, bonus, vacation payouts and benefits for employees. • Provide advice and assistance to staff and management on pay and benefits systems • Submit the staff payroll on time to Finance • Ensure all payroll is processed accurately and timely. • Respond to payroll inquiries in a timely manner • Maintain employee payroll records and attendance data for future references. • Monitor daily attendance, absences, leave and solve any issue related to attendance • Monitor the staff benefits such as: gasoline, Over time calculation, food allowance, • Revise commission for sale staffs based the management approval • Prepare monthly NSSF list for all staffs for Finance • Other tasks as assigned by the manager • Fluent in English and Chinese is Plush

• Provide the standard service serving to our customer. • Good at solving the strong complaint and make customer satisfy with our service. • Skill full in product knowledge and good at providing information to customer. • Responsible for the work assigned and be able to finish it on time. • Ensure the proper and prompt information to customer. • Be friendly and patient with all type of complaint face - Friendly, honest, good looking and hard working • Good at selling Devices. • Can be work as rotate schedule. • Follow all the assigned tasks by Shop Supervisor.

១. បុគ្គលិកផ្នែកលក់ក្នុងហាង (ស្រី ១នាក់) លក្ខណៈសម្បត្តិ និងការទទួលខុសត្រូវៈ • មានអាយុចន្លោះពី ១៨ ដល់ ២៥ឆ្នាំ (ផ្តល់អាទិភាពសម្រាប់អ្នកមកពីបណ្តាខេត្ត) • ធ្វើការចាប់ពីម៉ោង ៨:៣០នាទីព្រឹក ដល់ម៉ោង ៦ល្ងាច • ប្រចាំការក្នុងហាង និងលក់ទំនិញជូនអតិថិជន • មានជំនាញប្រាស្រ័យទាក់ទងជាមួយអតិថិជន • មិនទាមទាបទពិសោធន៍ • មិនទាមទាសញ្ញាប័ត្រ (ចេះអាន និងចេះសរសរ) • អាចនិយាយ និងស្តាប់ភាសាចិនបានខ្លះៗកាន់តែប្រសើ ២. បុគ្គលិកដឹកជញ្ជូន (ប្រុស ១នាក់) • មានអាយុចន្លោះពី ១៨ ដល់ ២៥ឆ្នាំ (ផ្តល់អាទិភាពសម្រាប់អ្នកមកពីបណ្តាខេត្ត) • ធ្វើការចាប់ពីម៉ោង ៣:៣០នាទីព្រឹក ដល់ម៉ោង ៦ល្ងាច • ប្រចាំការក្នុងហាង និងដឹកទំនិញអោយអតិថិជននៅគោលដៅជិតៗ • មានជំនាញប្រាស្រ័យទាក់ទងជាមួយអតិថិជន • មិនទាមទាបទពិសោធន៍ • មិនទាមទាសញ្ញាប័ត្រ (ចេះអាន និងសរសេរ)

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

• Daily call follows up payment customer which due date • Daily check invoice list received from delivery team and follow up lack invoice from team delivery • Received phone call to support customers and sales about problem invoice issuing • Send Receipt to customer which transfer by bank as E-mail when customer suggest • Make all invoice that already paid as a book in each month • Other task assign by Manager

• Daily call follows up payment customer which due date • Daily check invoice list received from delivery team and follow up lack invoice from team delivery • Daily book filling invoice, Credit Memo, Credit noted, Receipt, Sale Order, Pro-forma Invoice • Daily file commercial invoices attached with invoices from warehouse system and group by customer name • Daily arrange invoice due term for collector to collect payment • Prepare authorized letter for collectors for some customer s which needed • Receive phone to support collector about payment problem (Issue the wrong name of cheque and other) • Received phone call to support customers and sales about problem invoice issuing • Send Receipt to customer which transfer by bank as E-mail when customer suggest • Make all invoice that already paid as a book in each month