• Conceptualization of product ideas, plan and manage product development activities for identified customer segments • Execute new product development by benchmarking or product matching based on customer’s request • Engage relevant stakeholders in upstream discussions, seek approval from relevant forums and ensure timelines are met • Perform customer research and competitive analysis • Work closely with related team in the process of Product Implementation and communicate product requirements for pricing and system implementation effort • Implement product and pricing strategy, trigger product risk assessment and prepare product approval documentation and business casing • Prepare and obtain sign off for Product Write-Up, Policy Contract, Product Summary and other management or administrative reports, where applicable • Coordinate and obtain sign-off for Product Business Case from relevant Functional Heads, and submit for Management Approval • Product portfolio management to achieve budget and business KPIs • Provide review on marketing collaterals and training slides • Prepare user requirements, test plans and perform UAT • Development of Process Flow of both existing and new product development • Prepare sales tracking reports and perform product portfolio mix analys

• Prepare the Quotation, Expenses, BT, Sales closed, new connections, up/down grades, termination, vehicle booking & assignment, vehicle tracking system (GPS), BOM and other relate department’s documents; • Prepare request for payment for the customer’s commission, cash advance & cash payback. • Prepare overtime hour for drivers who are assigned to work on Public Holiday or weekend • Assist Sale Admin Team Leader & other department in dealing with the existing customers • Maintain all proper documents processed for the receipt of good and suppliers • Prepare daily and weekly sales report and sales pipeline to the sales admin team leader and management • Provide general administration support to Sale Admin Team Leader & CEO as required. • Do other tasks as required by Management and Team Leader

• Cold calling; making multiple outbound calls to potential customers • Sharing information about company/product by following scripts • Understanding customer needs and offering solutions and support • Collecting and updating call information • Ensuring all calls are recorded properly • Assisting other team members as needed • Other works

• Ensure the best impression of the clinic for direct walk-in visitors or phone calls • Perform clerical duties and receptionist for FaceLine Cambodia with the appreciate distribution of correspondence, including letters, notices, memorandum… • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Daily cash collection from customer & receipt for cash or cheque collection from customers • Maintain correct cash balances at cash registers

• Prepare and study technical drawing and specification of electrical system and topographical maps to ensure that installation and operation conform to standard • Plan and implement research methodology and procedures to apply principles of electrical theory to engineering projects and products. • operate computer and assist engineering and design software and equipment to perform engineering tasks • Operate monitor and administer to discuss existing or potential engineering project and products • Assist trouble shooting electrical system of DC and AC system such as generator, UPS, Rectifier, and inverter systems.

• Meet Sales target as assigned by the management • Build up relationship with mainly Manufacturer or Industrial customers • Lead generate: Daily prospecting, conduct cold-call and survey for potential customers • Funnel Tracking: Close follow up with potential customers and update sales status • Make proposal and negotiate with customers in order to close sales • Understand the products and services of the company clearly to be able to propose the most suitable product or services based on customer’s requirement • Ensure timely response to customers • Reporting is sales forecast and potential client • Prepare sales report to the management • Participate in sales promotion activities and events and willing to spend most of the time out of office to meet customers and survey.

- Actively seek out and obtain new accounts through research of the market to identify target customers, their current product offerings, establish clear priorities and recommend the strategy necessary to obtain their business. - Grows existing customers by obtaining new orders and scheduling promotions to increase sales through their channel sales/partners. - Develop sales plans/strategy to acquire new customers or partners through direct sales techniques, cold calling, and business-to-business marketing visits. - Manages independent sales representatives to best support and grow the business in their assigned area. Insure they perform in the best interest of the company and achieve desired results. Make changes, as necessary. - Visits partners on a regular basis to maintain a strong relationship and inform them of new products and product transitions. Provides product training, as necessary. - Keeps management informed by submitting activity and results reports. - Submits monthly sales forecast and works with management to insure good product availability. - Stays informed as to competitive product, and reports market trends and new technologies by evaluating results and competitive developments. - Resolves customer complaints by investigating problems, developing solutions, making recommendations to management. - Follow-up with both internal and external customers to ensure all sales/marketing programs are properly communicated, implemented, and fully supported in the most effective manner possible. - Provide/prepare business plans, strategy, and sales forecasts as required. - Working closely with technology and finance teams on the project planning. - Perform other duties as assigned from time to time - Monitor and review staff performance and achievement on a regular basis including, quarterly, annual appraisals and review of Key Performance Indicators - Hold, daily, weekly meetings; discuss task delegation, review customer service performance and sales, monitor sick leave and attendance, praise, and discipline staff - Set monthly, quarterly, and annual targets and objectives - Continuous professional development and effective Performance Management - Perform auditing and quality checking - Timely Liaison with line manager re performance issues and remedial actions - General adherence to policies and procedures - Promote cross selling including added value services - Any other duties as required

• Meet Sales target as assigned by the management • Maintain and build up relationship with customers at the assigned area • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status. • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe and report on competitor’s products and activities • Key in customer information and requirement in sales pipeline and report • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

• Meet Sales target as assigned by the management • Build up relationship with mainly Manufacturer or Industrial customers • Lead generate: Daily prospecting, conduct cold-call and survey for potential customers • Funnel Tracking: Close follow up with potential customers and update sales status • Make proposal and negotiate with customers in order to close sales • Understand the products and services of the company clearly to be able to propose the most suitable product or services based on customer’s requirement • Ensure timely response to customers • Reporting is sales forecast and potential client • Prepare sales report to the management • Participate in sales promotion activities and events and willing to spend most of the time out of office to meet customers and survey.

• Prepare and study technical drawing and specification of electrical system and topographical maps to ensure that installation and operation conform to standard • Plan and implement research methodology and procedures to apply principles of electrical theory to engineering projects and products. • operate computer and assist engineering and design software and equipment to perform engineering tasks • Operate monitor and administer to discuss existing or potential engineering project and products • Assist trouble shooting electrical system of DC and AC system such as generator, UPS, Rectifier, and inverter systems.

• Daily call follows up payment customer which due date • Daily check invoice list received from delivery team and follow up lack invoice from team delivery • Daily book filling invoice, Credit Memo, Credit noted, Receipt, Sale Order, Pro-forma Invoice • Daily file commercial invoices attached with invoices from warehouse system and group by customer name • Daily arrange invoice due term for collector to collect payment • Prepare authorized letter for collectors for some customer s which needed • Receive phone to support collector about payment problem (Issue the wrong name of cheque and other) • Received phone call to support customers and sales about problem invoice issuing • Send Receipt to customer which transfer by bank as E-mail when customer suggest • Make all invoice that already paid as a book in each month

• Provide IT support to customer, mainly related to internet service • Assist troubleshoot networks, internet connectivity in the customer site or the company • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • Travel to customer site to install/configure modem/device & solve other related internet issues • Customers’ site survey and draw diagram, included laying cable • POP maintenance

• Translate from Chinese to Khmer and Khmer to Chinese • Documentary • Support Chinese customer on WeChat • Go to province with team for translating • Perform other duties as assigned

កិច្ចការក្នុងជំនាញ  គ្រប់គ្រងទ្រព្យសម្បត្តិរបស់ក្រុមហ៊ុន សម្ភារផ្គត់ផ្គង់ការិយាល័យ និងការបញ្ជាទិញ  រៀបចំ ការកត់ត្រាគណនេយ្យ របាយការណ៍ហិរញ្ញវត្ថុ និងរបាយការណ៍ប្រតិបត្តិការសាច់ប្រាក់នានា ឲ្យបាននូវភាពត្រឹមត្រូវ ច្បាស់លាស់ ទៅតាមនិតិវិធីរបស់គណនេយ្យ  បញ្ចូលទិន្នន័យក្នុងប្រព័ន្ធកុំព្យូទ័រ នូវប្រតិបត្តិការប្រចាំថ្ងៃរបស់ផ្នែកគណនេយ្យ  រៀបចំចេញសម្រង់តម្លៃ(Quotation) និងវិក្កយបត្រចំណូល (Invoice) ទៅឲ្យអតិថិជន  រៀបចំ និងគ្រប់គ្រងរបាយការចំណាយប្រចាំខែ  តាមដាន សួរនាំអតិថិជន ដើម្បីប្រមូលសាច់ប្រាក់ពីអតិថិជន  កត់ត្រាចំណូល ចំណាយ និងតារាងតុល្យការឲ្យបានត្រឹមត្រូវ  ប្រមូលសាច់ប្រាក់ពីអតិថិជន  ការរៀបចំ និងទុកដាក់ឯកសារ របាយការណ៍ហិរញ្ញវត្ថុ គម្រោងថវិកា ផែនការអាជីវកម្ម ផែនការហិរញ្ញវត្ថុ និងឯកសារពាក់ព័ន្ធ ឲ្យមានសុវត្ថិភាព

- Install internet connection and other communication connections for customer following to procedures. - Resolve technical issues for customers on the phone and by visiting the customer’s site. - Keep records of service to customers. - Keep track of company stock/equipment and property. - Escalate and report issues and concerns to supervisor and manager as required. - Perform professional communication with customers by face to face, on the phone and email. - Provide details of potential customers or upgraded sales leads to the Sales Team. - Follow up processes, policies, and procedures.