• Meet Sales target as assigned by the management • Maintain and build up relations with enterprise customers • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe competitor’s products and activities • Key in customer information and requirement in sales pipeline • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

• Meet sales target for profitable sales growth as assigned by the management. • Developed and implemented strategic sales plans, design and involving in implementation of new products based on MekongNet Internet Solutions and available infrastructure. • Coordinate all methods of maintaining and increasing business volume. This includes advertising, sales promotion, personal selling, publicity, community relations, special sales projects, etc. • Developed and recommended product positioning, packaging, and pricing strategy to produce the highest possible long-term market share. • Coordinated liaison between sales department and other sales related units. • Review regularly activity reports of Sales personnel to ensure targets and Sales objectives are being met. • Develop a training program that prepares their staff for superior sales skill / presentation and product knowledge. • Managing an assigned sales team staff from hiring to training to firing. • Supports the success of overall Sales Team upon requested for pre-sales technical support. • Coordinate the customer involvement of other colleagues when needed, including technical support, team members, and the management. • Involve in bid proposals preparation from time to time whenever needed. • Provides a professional, advisory support service to the CEO.

• Supporting in and advising to HR Manager with regard to staff planning, based on business requirements and HR strategy • Ensuring timely and correct data update in HR systems and personnel files • Support the HR Manager to familiar and enforces local HR policies and procedures in order it consistency with Labor Law. • Provide support to HR Manager related to HR tasks, including: • Assist to monitors the administration of the Performance Appraisal Program and acts in an advisory capacity to managers on the process • Provide insurance claim forms, health care and documents in order for staff to make insurance claims. • Report information from management/HR Manager to staff on request. • Building and enhancing relationship with relevant parties, like recruitment agencies, universities, NGOs, National Employment Agency, government ministries etc

• Check all item confirm with Invoice or PO before pass to stock account bill • Print Fixed Asset code to stick on equipment • Confirm transfer, Returned, Invoice & adjust in in system • Checked case new installation in workflow, Assign Technician and Customer Complaint History • Received equipment hand over, returned, replacement form from TS to upload in AMIS Billing System • Follow up equipment borrowing from staff. • Complete Customer Activate Handover Form Work in Internal Group. • Send items to province refer to stock account list • Scan form to province for sign received and keep record as document • Check Stock On-Hand and Plant to order Equipment & Accessory • List equipment that got problem to Technical check and testing for write off • Clean all equipment returned from customers and warehouse storage • Other task from Managements

• Build a professional relation and networking with existing customers to expand the business to increase the customer loyalty • Provide market updates and customer feedback to manager for market analysis and product development • Be a central contact point and closely work with support team to solve customers’ requirements and needs • Prepare weekly report and forecast • Helping Sales Executive to build good relationship with their customers • Working with CS/Accountant to help with client issues related to billing issues and other problem. • Being creative and looking for new ways to build scalable revenue streams. • Perform other tasks as assigned by manager

• Meet Sales target as assigned by the management • Maintain and build up relations with enterprise customers • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe competitor’s products and activities • Key in customer information and requirement in sales pipeline • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

• Meet Sales target as assigned by the management • Maintain and build up relationship with customers at the assigned area • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status. • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe and report on competitor’s products and activities • Key in customer information and requirement in sales pipeline and report • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

• Provide IT support to customer, mainly related to internet service • Assist troubleshoot networks, internet connectivity in the customer site or the company • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • Travel to customer site to install/configure modem/device & solve other related internet issues • Customers’ site survey and draw diagram, included laying cable • POP maintenance

- Knowledge internet connection and other communication connections for customer following to procedures - Resolve technical issues for customers on the phone. - Keep records of service to customers; - Escalate and report issues and concerns to supervisor and manager as required - Perform professional communication with customers by phone and email - Provide details of potential customers or upgraded sales leads to the Sales Team - Any other related tasks as assigned from time to time by Manager.

• Prepare and study technical drawing and specification of electrical system and topographical maps to ensure that installation and operation conform to standard • Plan and implement research methodology and procedures to apply principles of electrical theory to engineering projects and products. • operate computer and assist engineering and design software and equipment to perform engineering tasks • Operate monitor and administer to discuss existing or potential engineering project and products • Assist trouble shooting electrical system of DC and AC system such as generator, UPS, Rectifier, and inverter systems.

• Design databases for the purpose of data entry, processing and analysis. • Support Customer service to solve problem. • Develop new feature on billing system if need. • Write script to generate report in case of Billing System does not have existing report in required format.

• Visit customers with sale team to consult and do project site survey • Support sale team to provide solution to customers • Network (LAN/WAN) designing and implementing • Troubleshooting and performance customer’s network • Ensure full company’s policy and department processes, procedures and best practices. • Work with team and research to build the qualified & satisfied solution • Build up skill bases for all relevant technologies. • Other assignment assign by manager

• Provide IT support to customer, mainly related to internet service • 主要面对互联网客户与提供IT技术支援 • Assist troubleshooting of networks, internet connectivity at customer site or within the company • 辅助解决公司内部及客户网络连接问题 • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, add or upgrade hardware and software, and configures wireless access point, router with wireless and related equipment • 安装、设置、维护网络设置及其连接，布线，增减、升级软硬件；设置无线网络，路由器及其相关设备 • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • 为客户配置网络安全及提供技术支援，例如防毒软件更新，服务器和相关主机安全设置等。 • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • 设置客户端电邮并提供相关支持。（防毒软件，垃圾邮件过滤与扫描等电子邮件服务） • Travel to customer site to install/configure modem/device & solve other related internet issues • 到客户处安装/设置modem等设备，并解决相关连接问题 • Customers’ site survey and draw diagram, included laying cable • 客户现场探测，并提供布线方案图 • POP maintenance • 端点维护

• Support related Dept. for system and customer issue • Support and consult customer for issue and or requirement • Receive request and support accordingly all kind of available services • Follow up ticket case until closed • Monitoring network system and operating network system • Maintenance access network system frequently as schedule • Backup system configuration frequently as schedule • Update network system documentation when anything changed or updated • Keep network system get updated • Troubleshooting network system problem • Update information and technology from partners and vendors for applying in network system

• Translate from Chinese to Khmer and Khmer to Chinese • Documentary • Support Chinese customer on WeChat • Go to province with team for translating • Perform other duties as assigned