• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls
• Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum…
• Ensure the meeting rooms are managed and served well for requested employees
• Assist in drafting and typing documents requested by Line Manager
• Promptly update staff contact list
• Provide logistic assistance to CEO when requested
• Monitor and maintain cleanliness, sanitation and organization of assign work areas
• Do other tasks as require by the company
• Meet Sales target as assigned by the manager
• Greet and approach customers arriving at AnAnA’s showroom
• Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible
• Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price.
• Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product
• Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers
• Ensure proper display and arrangement of products in assigned showroom area
• Count, refill, clean & cover products in showroom
• Ability of explaining warranty policy
• Teamwork—how well getting along with other peers
• Ability in dealing with customer complaints
• Meet Sales target as assigned by the management
• Maintain and build up relations with enterprise customers
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe competitor’s products and activities
• Key in customer information and requirement in sales pipeline
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
• To improve sales performance for ensuring the efficient and profitable operation of the Department Maintain and build up relations with enterprise customers
• To step in to answer customer questions and issues when required
• Find new customers
• Follow up and monitor the sale activities of Sub-Distributors
• Implement strategies set by the company
• Provide sale and marketing strategies sub distributors
• Provide training, sale solutions, and strategies to salesmen
• Survey the market situation and offer solution and strategies options
• Prepare weekly and monthly report related to sub distributor activitiesParticipate in sales promotion activities
• other tasks by manager
• Visit customers with sales team to consult and do project site survey
• Support sale team to provide solution to customers
• Network (LAN/WAN) Designing and implementing
• Troubleshooting and performance customer’s network
• Ensure full company’s policy and department processes, procedures and best practices.
• Work with team and research to build the qualified & satisfied solution
• Build up skill bases for all relevant technologies
• Other assignment assign by manager
• Identifies and acquire new potential partners and clients
• Buildings and Maintains closely relationship with partner and clients
• Works closely with Sales team for drive acquisition within the segment
• Supports Sales team on campaign and on-ground activities
• Collects feedback from partner and client to improve the needs of Chinese segment
• Perform other tasks as assigned by management
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication.
• Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them
• Document and track customer issues, complaint and queries on given reporting system
• Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place.
• Monitor accounts receivable, billing, collection is accurate update
• Prepare and send daily/weekly/monthly report to Customer Service Supervisor
• Providing excellent services to customer by prepare and administer medications. Possess knowledge of medications, and seek clarification from the physician as needed
• Nursing care to patients
• Check Nursing Supplies stock-in & Out
• Follow up Condition of in-Patents
• Assist all medical Supports in Clinic
• Do other tasks as required by Doctor
• Provide high quality, expert and professional service in the delivery of salon treatments according to established protocols and procedures.
• Perform professional cuts, styles, conditioning treatments hair and scalp treatments
• Responsible for shampooing and conditioning the clients’ hair and scalp and for recommending/utilizing the appropriate products for each service given.
• Educate and provide guests with recommendations on salon services and retail products/merchandise for sale as well as other services available in FaceLine
• Responsible for completing proper opening/closing procedures for the Salon.
• Prepare and maintain clean and neat workstations at all times and ensure that all salon equipment such as brushes, combs, implements and supplies are properly sanitized after every guest use to maintain hygiene standards.
• Other tasks assigned by Management
• Provides individualized nail services and treatments that meet the clients’ needs and expectations
• Discusses options with clients to determine the individual needs of each client
• Promotes and sells nail products, services and treatments and encourages repeat business
• Provide a selection of services to the customer with the ability to use the machines
Acne extraction
Hair removal
Facial massages
Body massages
• Prepare all service rooms every morning
• Count stock every week/month
• Prepare order list when stock count is low
• Assist doctors when required
• Train/transfer practical knowledge and skills to new members in the clinic
• Keep clear records of the patient’s machine settings in their files
• Focus and pay attention to the customer’s problem area in order to achieve maximum results
• Clean and sterilize use in clinic equipment.
• To improve sales performance for ensuring the efficient and profitable operation of the Department Maintain and build up relations with enterprise customers
• To step in to answer customer questions and issues when required
• Find new customers
• Follow up and monitor the sale activities of Sub-Distributors
• Implement strategies set by the company
• Provide sale and marketing strategies sub distributors
• Provide training, sale solutions, and strategies to salesmen
• Survey the market situation and offer solution and strategies options
• Prepare weekly and monthly report related to sub distributor activitiesParticipate in sales promotion activities
• other tasks by manager
• Meet Sales target as assigned by the management
• Maintain and build up relations with enterprise customers
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe competitor’s products and activities
• Key in customer information and requirement in sales pipeline
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
• To improve sales performance for ensuring the efficient and profitable operation of the Department Maintain and build up relations with enterprise customers
• To step in to answer customer questions and issues when required
• Find new customers
• Follow up and monitor the sale activities of Sub-Distributors
• Implement strategies set by the company
• Provide sale and marketing strategies sub distributors
• Provide training, sale solutions, and strategies to salesmen
• Survey the market situation and offer solution and strategies options
• Prepare weekly and monthly report related to sub distributor activitiesParticipate in sales promotion activities
• other tasks by manager
• Meet Sales target as assigned by the management
• Maintain and build up relations with enterprise customers
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe competitor’s products and activities
• Key in customer information and requirement in sales pipeline
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
