Unit Manager of Digital Banking for Digital Product Management position is mainly responsible for managing procedure, digital product profitability and growth covering mobile banking, internet banking both consumer and corporate module. Duties and Responsibilities - Manage procedure, digital product profitability and growth covering mobile banking, internet banking both consumer and corporate module. - Manage services standard, customer feedback/experience and issues relating to these channels and prepare user requirements with the best market practice and excellent customer experience. - Understand the market situation and availability of new technology, conduct market analysis and propose enhancement projects. - Develop value proposition for various customer segments and share to digital project team for enhancement and development. When required, manage mobile banking & internet banking enhancement projects. - Conduct data analytic to improve overall digital banking business, including acquisition, transaction, event trigger offering, etc. - Manage and co-ordinate on relevant report requirement for regulators, management, branches and relevant business team. - All digital productivities properly documented/updated/maintained. - Develop the necessary material and provide training/refreshment to branches and other related departments existing/new digital products/services. - Perform other tasks as assigned by supervisor.

Unit Manager of Card & e-Payment for Issuing Management position is mainly responsible for driving Card & e-Payment Product/ Services adoption rate through work with sale and marketing teams. He/she is also responsible for managing procedure, Card, ATM performance monitoring, collecting customer feedbacks and related issues from the field and share to related team for improvement. Duties and Responsibilities - Manage procedure, Card & e-Payment product profitability and growth covering Card, ATM Acquiring and Merchant Payment. - Developing strategy for Card acquisition, ATM, merchant recruitment and management. - Liaise with international payment companies to explore the new card products and services to feed the market need to increase the non-interest income to the bank. - Work with sales and marketing team on sale target and marketing related activities including campaign and promotional for Card, ATM and Merchant related. - Manage Card, ATM and e-Payment product development and enhancement projects including project planning, business requirement, and user acceptance test. - Develop the necessary material and provide training/refreshment to branches and other related departments existing/new Card, ATM and e-Payment products/services. - Perform other tasks as assigned by supervisor.

- Implement the testing strategy to achieve the objectives of audit assignment. - Perform testing of internal controls identified during the planning phase to the extent documented in the risk assessment. Conclude on the internal controls effectiveness. - Perform head office and branch audits in accordance with the internal audit programs and procedures including identifying and defining issues, developing criteria, reviewing and analyzing evidences and documenting the head office and branch or department control process under the supervision of senior internal audit officer or unit manager and manager. - Prepare audit time table. - Execute detailed field audits including audit on loan portfolio such as loan file review, loan analysis, collateral assessment and registration, customer visit. - Audit on office management and human resource management. - Execute branch full scope audit such as audit on Financial and MIS & IT. - Prepare detailed field audit report such as key audit issue, audit finding sheet, management response, overall rating, and tracking audit recommendation outstanding. - Post audit data base into audit tracking system. - Prepare monthly report, quarterly report and then sent to senior internal audit officer. - Perform any other work as required by Unit Manager/Manager.

 Meet with clients to promote and sell the Bank’s services and products and to achieve sales targets  Process new account opening and banking transaction for the customers following FTB service standards  Grow the business by creating effective referral networks and build relationship with key business contacts  Continually build product knowledge and awareness to promote and sell the bank’s products and services  Ensure compliance with the Bank’s policies and procedures  Proactively determine customer’s need to actively sell the bank’s full range of product and services  Record both customers information and daily operations into T24 system  Act as a key advocate to existing and potential customers  Assist others where needed

- ថែទំនិងរកានូវសនាិសុខ សណ្តា បធ្ន់ ាប់ និងសុវរថិភា្េ ជូនអរិែិជនទងំ ខាងកនុង និងខាងម្ៅ មដើរបផ្ី ាល់នូវជំមនឿទុកចិរា ជូនអរិែិជន កដ៏ ូចសាធ្នរណជន - មរៀបចំស្រួលចំណរមចញ-ចូល ជូនអរិែិជនទងំ ខាងកនុង និងខាងម្ៅ របស់ធនាគារ ឲ្យមានមរៀបរបប តារលកខណៈបមចេកមទស - ស្រួលចំណរមចញ-ចូល និងមធវើចរាចរណ៍ ឲ្យបានទនម់ េលមវលា ធ្ននាបាននូវភា្េរនិ កកសទះចរាចរណ៍ មៅរខុ ការយាិ ល័យ - ជួយរកា និងថែទឧំ បករណ៍-សមាារ និងសារមេើភ្ណ័ ឌទងំ អស់របស់ការយាិ ល័យធនាគារ មោយធ្ននាបាននូវដំមណើរការលអ មដើរបបី ម្រជើ ូនអរិែិជន - ជួយស្រួល និងមលើកោកឧ់ បករណ៍-សមាារ សកសារ និងកិចេការបម្រ្ើបរិបរាិការ្បំងៃំែររបស់ធនាគារ កដ៏ ូចអរិែិជន ថដលរកកានកា់ រយាិ ល័យធនាគារ មដើរបធ្នី នាបាននូវសនាិសុខ សុវរថិភា្េ និងការបម្រលើ អ - ទទួលសាវគរន៍រាកទ់ កជ់ ូនអរិែជិ នមចញ-ចូល និងចងអុលបងាាញម្ពះមៅកានក់ ថនាងបម្រតាើ ររ្រូវការ ជូនអរិែិជន ្បកប មោយភា្េរសួ រាយ រាកទ់ ក់ និងវជ្ជិាជីវៈខពស់ - បម្រកើ ិចេការមផ្េងៗមទៀរ ថដលពាកេ់ ន័ ធកនុងរួនាទីជូនអរិែិជន ថដលអម្ាើញរកដល់ការយាិ ល័យធនាគារ ។

• Learn and understand lending fundamentals and the Bank’s lending products and process • Assist credit officers to perform credit analysis in accordance with the Bank’s policies • Begin to conduct credit analysis with the support from assigned credit officers • Help prepare loan contract and other related documents • Assist to prepare irregular or ongoing credit reports • Work closely with both credit officer and credit administration officers • Join customer meeting and visit with credit officers • Prepare and update customers’ filing in accordance with the required checklist • Conduct information research on industry or sectors • Help promote the Bank’s products and profile • Complete reports and other tasks as assigned by the department

• Develop and generate sales opportunities with both new and existing customers • Build and maintain relationship with new and existing customers • Promote the Bank’s products and services among target customers • Meet and collect information from customers for loan applications • Work with new and existing customers to understand their businesses and determine options to support them • Perform credit analysis in accordance with the Bank’s Policies and guidelines • Prepare and execute loan contract and other related legal documents • Handle customer complaints and take appropriate action to resolve them • Monitor and follow up to ensure timely repayment • Operate in accordance with the Bank’s guidelines and policies, and in compliance with laws and regulations • Work closely with other team members within the Bank • Attend the Bank’s training program and continue self-development • Other duties as assigned by the Bank.

• Promoting and sale loan products • Collecting and investigate documents for loan assessment • Analyzing borrowers’ business plans and financial status • Making field visit, appraise collateral and writ loan analysis report • Monitoring and following up the whole loan process in order to ensure satisfactory of clients and prompt repayment • Building and maintaining good relationship with clients and authority officers • Maintaining the highest level of confidentiality with all information obtained • Ensuring policy and guideline compliance • Negotiating and decision making over setting conditions

• Responsible for the achievement of the bank’s loan sales target, development and implementation of the bank’s loan sales programs and supervision of the loan sales officers and staff • Supervise, monitor and coordinate the daily sales activities of the Loan Sales Department • Develop high-quality leads and referrals for new loan businesses and convert them to actual sales • Proactively find new ways to build and grow bank’s loan portfolio • Ensure the protection of the bank’s interests by doing adequate research and sales probing and by adhering to bank policy and the various laws and regulations applicable to the bank’s loan practices • Comply with all laws and regulations and interprets new and pending laws and regulations that affect the bank’s loan practices and products. • Prepare and present loan sales reports and loan industry market updates and market study for Senior Management and Credit Committee • Other duties as assigned.

• Check and monitor number of overdue clients of head office and braches. • Follow up update solution information of head office and branches. • To ensure that all loan overdue measures are based on correctly held data. • Check and discuss with head office and branches to analyze, take action and solve overdue loan. • Provide and joint solution with head office and branches. • Maintain document and file for legal action • Prepare legal document for court • To attend court and present best evidence as the appropriate invitation, reminder, variation orders to Court. • Prepare plan to visit directly all branches.

Job Responsibilities: • Activate or stop card & reset pin • Monitor on all ATM transactions including ATM Cash view, ATM transaction Log & Transaction Log Success. • Receive email or call from customers, outlet and Branches for further enquiries. • Verify Cash Advance transaction for approval on Visa, Master and CUP. • Monitor daily screen Visa and Master • To access Tifa System to reset the lock users, check balance requested by customers and merchants • To download the CUP report and then past the figure to CUP sale report separated by Outlets & Branches • To download the GL of UPI payment for customer payment and then increase amount in Casis system.

Lead Corporate Deposit office to reach annual target, with sustainable growth for the long run, through implementing effective client retention and new client acquisition strategy. Servicing corporate customers and top depositors based on Product Policies and procedures of the Foreign Trade Bank of Cambodia. Build good relationship with potential customers, management and staffs, and public entities at all levels to ensure that the bank’s corporate business operation going smoothly and having strong supportive from them. Ensure that cross-selling activities, such as loan referral, transfer, and other banking product, is widely implemented during processes. Enhance key differentiation and value proposition of the bank’s corporate deposit collection and VIP transactions to ensure customers excellence banking experience. Evaluate quality of corporate officer(s) and work closely with HR to ensure that they are well-trained and having appropriate experience in sales technique, lobbying skills, and business communication. Participate in developing Corporate Deposit policy, procedures/guidelines and promotion scheme to ensure that the deposit collection activity is effective in accordance with the approved policy and complies with applicable laws and regulations. Perform other related duties as assigned.

- Prepare draft of annual activity and budget plans; - Assess fraud risk and evaluate the controls at branch and Head office; - Develop and update audit working papers to ensure consistency to actual audit work and relevance in assessing fraud; - Perform audit execution at the branches and Head office on fraud investigation; - Follow up on Departmental and branches’ corrective actions as per the previous audit carried out and ensure implementation and effectiveness of these; and - Draft report and send to direct supervisor for review. - Work other task assigned by manager.

Key Responsibilities: • A high standard of knowledge given when advising customers on all lending and non-lending products and services • Successful completion of required online training modules and knowledge and understanding of all other BOQ’s policies and procedures • Attendance and successful completion of blue level lending • Need to meet or exceed their targets in the following areas: Loan approvals, St Andrews loan protection insurance, general insurance through Vero, transaction/savings accounts and credit cards. • Evaluating and interpreting clients’ financial condition and characteristics as to ensure borrower’s repayment capacity • Collecting and reporting clients’ detail information • Verifying and analyzing documents provided by clients • Site-visiting properties (Collaterals) and business places of the clients • Understand operating manuals and guidelines relating to loan disbursement • Promotes customers to realize and understand products-service of CAB BANK which is a convenient financial source especially customers wanting to borrow loans come to take loan from CAB BANK. • Door to door promotion strategy to people in operation area of CAB BANK. • Analyze and maintain market, find out in each month how many customers pay off loan at maturity, how many customers renew loans, how many customers stop taking loans, and find out reasons why they do not pursue loans. • Other tasks assigned by manager.

LY HOUR PAY PRO PLC is licensed by National Bank of Cambodia to carry out operation as Third Party Processor. Our main products and services are money transfer and payment services which are delivered to our valued client through our national wide agent network in Cambodia. Ly Hour Pay Pro PLC has its strong commitment, long term business vision and strategies. To support company growth, we are currently seeking for a dynamic, energetic, committed and experienced candidate to join our professional team for the following positions: Position: Agent Quality Trainee # Position: ​​​​​​​​​​ 01 Location: Head Office, Phnom Penh MAJOR RESPONSIBILITIES:  Identify LHPP business issues to AOMs, PSMs and SE  Call-check to LHPP agents  Document all call information according to standard template provided by business report team  Follow up and worked with PMs and SEs on assigned tasks provided by Head of Sales  Other duties as assigned