Location: Head Office-Phnom Penh Report to: Supervisor of BED for Client Retention Management Deadline: 04-Aug-2020 Duties and Responsibilities: - Upload data of Portfolio Management Service from CBC into HKL system (WRS) is complete on time. - Work with branches to make sure that the actions taking by branches is complete. - Work on the criteria to provide special offer to clients in effectively. - Active to develop and update workflow and procedure on client retention management. - Daily monitor early paid off and clients drop out through existing system. - Assist and report to supervisor. - Perform other tasks assigned by supervisor.

1. Recruit New Business Partner to increase our Payroll Partner 2. Work closely with corporate partners such factories, other private by providing payroll. 3. Working with both private and public sector for signing MOU as ACE New Payroll Partner. 4. Work closely with Technical Team to ensure the launch of new payroll partner successfully. 5. Work closely with Marketing Team for Trade Letter and Marketing Activities and Material. 6. Research and monitor all competitor products to avoid our market share drop. 7. Provide Training and educate to internal staff and ACE Agent. 8. Complaint handling and problem solving 9. Built ACE Reputation into Market. 10. Initiate and design the promotion to grow Revenue for Company. 11. Develops specific plans to ensure revenue growth payroll partner. 12. Regular visit our Business Partner and ACE Agent for ensure sale volume increase after MOU Signed Off. 13. Regular field visit with RSM to reinforce Agent. 14. Develop and maintain deeper relationships with strategic partners both internal and external, becoming a trusted advisor to them. 15. Prepare and delivery presentation to existing and new business partner and all Agency. 16. Report and Perform tasks assigned by Management.

LY HOUR PAY PRO PLC is licensed by National Bank of Cambodia to carry out operation as Third Party Processor. Our main products and services are money transfer and payment services which are delivered to our valued client through our national wide agent network in Cambodia. Ly Hour Pay Pro PLC has its strong commitment, long term business vision and strategies. To support company growth, we are currently seeking for a dynamic, energetic, committed and experienced candidate to join our professional team for the following positions: Position: Payment and Reconcile Officer # Position: 01 Location: Head Office, Phnom Penh MAJOR RESPONSIBILITIES:  Perform reconcile and payment to all company’s business partner.  Prepare settlement to partner to make sure that the payment is accuracy follow the business agreement such as fee, principle amount, settlement schedule, settlement bank, and account beneficiary.  Daily reconcile and confirm balance to be settled to the partner before fund has been settled.  Weekly update on checking list of all company’s business partner to make sure there is no missing payment to partner.  Posting transaction to the system with appropriate supporting document.  Prepare daily reconciliation if require from the partner and confirm to the partner whether the fund has been settled correctly or not.  Prepare the monthly report or other related tasks as assigned by direct line manager and Head of Treasury.

ការទទួលខុសត្រូវ -ត្រូវមានការទទួលខុសត្រូវពេញលេញសម្រាប់ឡានដែលបានផ្តល់អោយបើកបរ -ការបើកបរត្រូវអោយមានការបប្រុងប្រយត្ន័ខ្ពស់ និងសុវត្ថភាព -ប្រតិបត្តិការក្នុងការបើកបរអោយត្រឹមត្រូវ តាមបទបញ្ញតិ្តសុវត្ថភាពចរាចរណ៍ផ្លូវគោក -ត្រូវមើលថែទាំឡានអោយបានល្អ ដូចជា ពិនិត្យមើលផ្នែកដែលខូច -បើសិនមានគ្រោះថ្នាក់ដោយចៃដន្យកើតឡើងត្រូវរាយការណ៍បន្ទាន់មកប្រធានផ្នែកផ្ទាល់

The main purpose of the “ Unit Manager, IT Audit ” position is helping the company to evaluate and identify weaknesses of the internal control and perform the IT audit regarding to IT Infrastructure, IT Application, IT Service Management and IT Risk Management to ensure that the Hattha Bank is complied with the internal policies and procedures and regulator’s requirement as well. This role is also assisting the head office audit department/deputy of head office audit department to prepare annual audit plan and a draft audit report after audit assignment completion. Location: Head Office-Phnom Penh Duties and Responsibilities .Perform the IT Risk Assessment in preparing annual audit plan. .Prepare the audit plan, implement and monitor based on the annual audit plan. .Lead the IT Audit Team to review and test the control of IT Infrastructure, IT Application, IT Service Management, and IT Risk Management and evaluate the designed control and operational effectiveness to ensure that the Hattha .Bank is complied with the internal policies, procedures, manuals, laws and regulators. .Prepare audit schedule notification and document request to auditee. .Prepare the pre-audit checklist & analysis then link the risk with RCM. .Prepare and update the risk control matrix (RCM) and audit program guide (APG). .Review the comprehensive of polies and procedures or manuals related to IT operation. .Prepare the audit report by providing recommendations to related departments. .Follow up outstanding issue and advise the related departments to rectify the issue in timely manner. .Ensure the audit quality and improve the staff competency. .Involve staff recruitment and review & evaluate staff performance appraisal, involve to set KPIs for IA staff. .Perform other task as assigned by management.

Coordinate, lead weekly meetings, issue field instructions to the contractor. Assist the project manager to review contractor’s submissions including but not limited to work program, RFI and RFA. Prepare weekly progress reports to submit to the client. Prepare non‐compliance reports and another necessary project management document. Plan ahead to prevent problems and resolve any emerging ones. Maintain up‐to‐date and accurate construction documents, job files and logs. Analyze, manage and mitigate risks. Ensure quality construction standards, safety and the use of proper construction techniques on site. Report to the Project Manager.

- We are announcement for Credit Officer working at: Head Office : 2 Person, Tek Tla Branch : 2 Person, Toul Tompong Branch : 2 Person, Koh krobey Branch : 2 Person, Prey Veng Branch : 2 Person, Kampot branch : 2 Person, Siem Reap Branch : 2 Person - Find new Customers in own local. - Prepare loan and report to Branch Manager. - Track customer information regularly (Existing Customers). - Learn about local area before provide loan to customer. - Evaluate the customer . - Solve the problems with customer who pay late. - As a consultant to introduce our services to customer. - Develop Annual Plan.

- We are announcement for Teller working at: Kampong Cham Branch : 1 Person - Receive cash repayment. - Manage cash balancing. - Provide information for any cash repay. - Record daily Report. - Posting report to system. - Check repayment of brand receipt. - Prepare monthly income. - Prepare teller file. - Disburse loan in cash. - Summary monthly number of clients

• Develop and update of Treasury requirements, policies and procedures to ensure standards of Fund management and FX management at Head Office and branches. • Prepare monthly cash flow projections to ensure sufficient funds are available for the next quarter commitment period; and short term fund arranging for the placement in case of fund surplus, replenish overseas nosto account; sell the surplus overseas fund. • Assist to Head of Treasury to foresee and closely monitor the financial risk (liquidity risk, foreign exchange risk, interest rate risk, capital buffer) in order to mitigate them to align with internal policies, regulations and lenders requirements. • Review monthly business performance analysis, financial performance reports, NBC reports, key covenant reports for lenders, and other reports for stakeholders to ensure they are correct and comply with regulations and lenders requirements. • Prepare monthly ALCO package report for Head of Treasury for monthly ALCO meeting. • Assist to Head of Treasury to negotiate with lenders for the raising borrowing fund both senior debt and sub-debt in order to support the bank growth strategy. • Facilitate and arrange the Due Diligent schedule for the lenders. • Arrange the short term fund investment in inter-bank for placement, NCD and biding LPCO from NBC. • Monitor the FX rate setting and build the good relationship with clients and partners for FX trading in order to improve the FX profit for the bank

RESPONSIBILITIES • Assist to check and review loan documents and comment to Risk Officer; • Assist Risk and Compliance Officers to prepare material for training; • Assist Risk and Compliance Officers to build concept and understand about risk and compliance to all staff; • Assist Risk Officer to oversee the Trend of NPL; • Assist Risk and Compliance Officers to develop and update Policy; • Assist Risk and Compliance Officers to control and monitor all staff and Institution activities in order to comply with NBC regulations and internal documents; • Assist Risk and Compliance Officers to identify, control and provide recommendation to prevent, mitigate, transfer or void the risk of Institution; • Undertake client’s home and business visit; • Assist Risk and Compliance Officers to prepare Risk Assessment Report on AML/CFT; • Assist Risk Officer to access and analyze risk by categorizing on Credit Risk, Compliance Risk and Operational Risk; • Report to Risk and Compliance Officers; • Conduct due diligence on suspicious transactions; and maintain records and documents; • Immediately report any detected suspicious transactions to Compliance Officer • Identify any compliance control weaknesses for remedial action by management; • Other tasks assign by Risk and Compliance Officers;

 Meet with clients to promote/explain RMF’s loan products and to answer question about loan process  Analyze client’s financial status, credit , and property evaluations to determine feasibility of granting loans  Obtain and compile copies of clients’ credit histories, corporate financial statement , and other financial information  Review and update credit and loan files  Monitor and control loan payment from clients  Stay abreast of new types of loans and other financial services and products in order to better meet clients’ needs  Submit applications to credit analysts for verification and recommendation  Handle client complaints and take appropriate action to resolve them  Analyze potential loan markets and develop referral networks in order to locate prospects for loans  Perform other tasks assigned from supervisor

- Implement internal controls and assurance - Implement risk mitigation techniques including RCSA - Identify required components and information for reporting - Define qualities of reporting (Comprehensive, accurate, and consistent) - Identify reporting frequency and timeliness of disclosure requirements - Analyze case studies on disclosure requirements - Implement business continuity management

- Merchant service sales on (PAYON payment service provider) by making effective sales approach and network. - Good communication, organizational and presentation skills. - Build trust from customer and create customer retention strategies. - Willing to follow-up with unsold leads and past customers. - Know-how to retain good co-sales relationship with merchant sales manager. - Able to do a research on related field and gather market information and comparing. - Prepare reports by collecting and summarizing information. - Provide customer (Merchant, Member) training. - Perform other tasks assigned by manager.

- ចូលរួមរៀបចំ បង្កើត និងអភិវឌ្ឍនូវគោលការណ៍ នីតិវិធី ទម្រង់គំរូឥណទាន និងសេចក្ដីណែនាំលើកិច្ចការឥណទាន ។ - ពន្យល់ណែនាំ បង្រៀន និងត្រួតពិនិត្យការអនុវត្តការងាររបស់បុគ្គលិកសាខាឲ្យគោរពតាមគោលនយោបាយ និងនីតិវិធីរបស់គ្រឹះស្ថាន ។ - ត្រួតពិនិត្យបរិមាណ និងគុណភាពឥណទានគ្រប់សាខា ហើយសិក្សាស្រាវជ្រាវពីហានិភ័យ និងវិបត្ដិបញ្ហា ដែលកើតមានឡើង ។ - ចូលរួមផ្ដល់យុទ្ធសាស្ដ្រ ដល់នាយកសាខា ក្នុងការចាត់ចែង ដឹកនាំ និងត្រួតពិនិត្យកិច្ចការឥណទាន ឲ្យកាន់តែមានប្រសិទ្ធភាពខ្ពស់ ។ - ចូលរួមរៀបចំ បង្កើតយុទ្ធសាស្ដ្រដោះស្រាយ និងគ្រប់គ្រងបំណុលឥណទានឲ្យបានត្រឹមត្រូវ ច្បាស់លាស់ និងមានប្រសិទ្ធភាពខ្ពស់ ។ - រៀបចំគ្រប់របាយការណ៍ឥណទានរបស់គ្រឹះស្ថាន ដាក់ជូនថ្នាក់គ្រប់ គ្រងឲ្យបានត្រឹមត្រូវ គ្រប់គ្រាន់ និងទាន់ពេលវេលា ។ **អត្ថប្រយោជន៍ទទួលបាន - ប្រាក់បៀវត្សរ៍ខ្ពស់ និងប្រកួតប្រជែងជាមួយទីផ្សារការងារបច្ចុប្បន្ន - ប្រាក់ជួលម៉ូតូ និងឧបត្ថម្ភសាំងប្រចាំខែ - ប្រាក់រង្វាន់លើកទឹកចិត្តប្រចាំខែ - វិភាជន៍ប្រាក់ចំណេញប្រចាំឆ្នាំ - ប្រាក់ឧបត្ថម្ភលើការសិក្សាជំនាញ និងបណ្តុះបណ្តាលជំនាញបន្ថែម - ប្រាក់ឧបត្ថម្ភតំបន់ - ប្រាក់ឧបត្ថម្ភលំហែមាតុភាព - ប្រាក់ឧបត្ថម្ភបេសកកម្ម - ប្រាក់ឧបត្ថម្ភមុខតំណែង - ប្រាក់បុព្វលាភសម្រាប់បុណ្យចូលឆ្នាំប្រពៃណី និងបុណ្យភ្ជុំបិណ្ឌ - ប្រាក់រំលឹកអតីតភាពការងារ - ធានារ៉ាប់រងលើហានិភ័យការងារ - ធានារ៉ាប់រងលើសេវាថែទាំសុខភាព - ធានារ៉ាប់រងលើអាយុជីវិត - ប្រាក់សោហ៊ុយធ្វើដំណើរ - អត្ថប្រយោជន៍ផ្សេងៗជាច្រើនទៀត តាមគោលការណ៍កំណត់

- Visit dealer who need support from ÆON - Promote bank products & meet customers - On site loan assessment and loan evaluation - Regularly Visit dealer - Collect the requirement document for loan proposal preparation - Check out and Report all activities of competitor - Report all promotion activities of the partner and competitor in the market - Do other tasks as assign by Branch Manager