- Greeting Customer and help them to buy / use Toyota Quality Service and Genuine parts. - Maximizing customer traffic in workshop with high retention rate. - Conduct quality check before delivery to make sure jobs are done properly - Well explain to customers about all points of current repair done and invite them for next service - Use EPC to find correct parts number and check parts stock availability. - Prepare quotation for both parts and service - Issue invoice for customers after completed repairing - Record lose sales for both parts and service availability - Call to customers for post service and follow up (safety case) - Handle customer complaint base fact - Conduct regularly for product proposal to boost parts and labor sales (Help customer to buy NOT push) - Other jobs as per assigned by leader or manager

- Daily review with SCs ( Morning & Evening ) - Screen A-card customer & Prospector in sales system to assign for daily sales follow up - Daily monitoring showroom check sheet & Car display - Set Monthly target sales units by models and color also include accessory - Review and feedback SCs monthly plan sake target - Support close sales each SCs - Assign and advice sales team to create sales talk script - Consolidate all team members daily/weekly/monthly to manager - Consolidate Test drive, Road Show & SR Event to Manager - Update competitor movement and sales performance (Need support from Marketing Dept to update competitor) - Keep improving staff moral and understand of Toyota ways - Review Staff pending commitment with other section as well as with customers - Prepared List standby & Tanning schedule for new sales staff - Prepared Document for renew contract - Preparing role play for improve sales skill - To conduct other jobs as assignment by manager

Quality Assurance Staff

• Assisting management in daily Admin tasks • Assisting management in any task related Administration • Office maintenance, document in and out • Plan and organize administrative support activities, • Other tasks as assigned by manager

Job Duty: ភារកិច្ចការងារ - Preparing document or quotation to customers. - រៀបចំតារាងតម្លៃ និងឯកសារជូនទៅអតិថិជន - Build good relationship with Depo owners/venders. - បង្កើតទំនាក់ទំនងល្អជាមួយម្ចាស់ដេប៉ូ រឺអ្នកទិញ។ - Monitoring competitor activity and promote products branding. - ត្រួតពិនិត្យតាមដានសកម្មភាពដៃគូប្រគួតប្រជែង និងផ្សព្វផ្សាយម៉ាកផលិតផលរបស់ក្រុមហ៊ុន។ - Receive order and solve problem with customer. - ដោះស្រាយបញ្ហា និងទទួលការបញ្ជាទិញពីអតិថិជន។ - Sales and collect payment. - លក់ និងប្រមូលប្រាក់។ - Update sales report. - ធ្វើរបាយការណ៏លក់។

• Create a comprehensive business plan for the restaurant that considers the market, local competitors, sales revenue and expenses; • Develop strategies to entice customers, including marketing plans and advertising campaigns; • Control operations by developing effective policies, creating high standards and working to make adjustments when appropriate; • Analyze the restaurant budget with personnel to find and price inventory, reduce expenses, review current pricing and adjust purchasing strategies; • Ensure an outstanding dining experience by regulating presentation, taste, service and atmosphere for all guests; develop ways to cultivate a regular customer pool; • Manage staff performance in accordance with established standards and procedures and organize staff schedule; • Ensure compliance with sanitation and safety regulations; • Follow all appropriate health code and local jurisdiction food handling requirements, maintain food safety certifications, and model exemplary food health safety practices to employees. • Lead the restaurant to achieve new and greater goals in order to stand above the competition within the industry; • Others tasks assigned by supervision.

• Daily update customer feedback into system • Key in information from Customers into system • Respond to customer properly once complain exist 1. Identity customer want and need 2. Daily and weekly report customer feedback to leader and manager 3. Follow up with dealer for checking the root cause of customer feedback/complain and pending issues. 4. Knowledge internet connection and other communication • Resolve technical issues for customers on phone • Connections for customer following to procedures • Perform professional communication with customer by phone and email • Provide 24/7 customer support and promptly respond to any customer • Other task assigned by management Shift Times: 5. From 01:00 to 09:00 6. From 09:00 to 09:00

The Language Specialist / Translator is mainly responsible for copywriting, translation and localization of software and websites, as well as all kinds of documents. The responsibilities also include terminology management and quality assurance. Responsibilities: • Copywriting, translation, editing and proofreading • Quality assurance • Terminology and glossary management • In-house resource development

-At least 1 year experience relate with the same filed. - Know about some process of HR and Accountant

Purpose of Position: to sell products of company in showroom to achieve sales target set by sales manager. Job Description: • Greet walk-in customers and welcome them warmly. • Provide supportive guidance to customers in order to convince them to buy the products in showroom. • Follow up and build good relationship with existed and new customers. • Make sales daily report. • Other tasks assigned by sales supervisor.

- Daily cash Balance - Deposit, withdrawal of saving, current, and fixed account. - Help western union, foreign currencies, TC, visa card, master card. - Take care customer enquiry - Daily cash balance USD and KHR - Prepare transaction for foreign exchange, TC, Visa card, Master card. - Prepare banker check - Check and balance the others currencies with report - Control and prepare customer standing order.

Purpose of this position: To process orders from customers to ensure that they receive the right goods on the right date at the agreed price. Job Description: • Maintain regular contact with customer to identify their requirement. • To find out Natural Marble shop, construction company and sup-contractor. • Receive and resolve customer complaints and problems in timely. • Make a good relationship with old customer and find new. • Update report and analysis date from Chanel Sale. • Other tasks assigned by manager.

I guarantee the profitability of the activity. I measure my activities and plan my business. I guarantee the product’s stock availability. I guarantee the good functionalities performances of the website. I guarantee the web merchandising. I find my product. Friendly Navigation (Navigation tree, Filters, Page list, Product page, …). Friendly & Personalized Internal Search Engine. size guide, how to choose, information sticker …). I ensure the increase in traffic. SEO / SEA

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints